Thank you to Jo in the office for her excellent customer service, so easy to make a booking! And Noel, our lovely technician who came to fix our dishwasher. He fixed it in a timely and professional manner for a very reasonable fee. We won't hesitate to use Arrive on Time again! Highly recommend 🙂
Y W
01:38 21 Jun 17
I rang the 1300 number and after a warm & friendly chat with Jo about my dishwasher issues, she was able to advise that Felix was available same day if I was free between 4pm and 7pm. Same day service!! Amazing. Felix called, as I was advised, 30mins out from my place. He was neatly dressed, warm and friendly and totally the expert in everything dishwasher related. Once he fixed my unit, he even helped me out with an bit of handy man work as the kick board under the dishwasher had come loose. Great service and excellent customer work. Can't recommend these guys enough. Thanks guys. ⭐️⭐️
Jeswah78
10:37 09 May 17
Called AoT and got in touch with Paul seeking a repair in Melbourne. After getting quotes as high as $268 to come fix my machine, Paul ran me through a simple fix over the phone free of charge. Very friendly service, clear that they put the customer first and aren't just going to bleed you for cash when an easier option is available. Very grateful.
xandeer18
07:32 15 Feb 17
Expert arrived on time and communicated as promised during booking. Appliance fixed and even told how to prevent issues from arising in future. Will service the CBD while many others refuse to!!
Margaret Liu
05:34 14 Jun 17
Spoke to Felix from Melbourne over the phone & described my washing machine problem. He walked through some basic tests I could do myself then advised that I 'go shopping' because the fix would be more than the cost of a new machine. What a service! Appreciate finding a friendly helpful professional who gives honest advice. Thanks Felix, will 100% be using Arrive on Time from now on.
Elizabeth Deterding
22:36 05 Mar 17
Did everything they said they would, at a good price.
Simon Pollard
02:34 18 Aug 17
I had Peter from Arrive on Time come around to look at my 12yr old Fisher & Paykel top loader today. Peter was professional and was able to fix this in for me today without having to wait for any parts. I have used Arrive on Time on numerous occasions to fix the washing machine and also my dishwasher. I find them to be honest, reliable and their prices are very competitive. I wouldn't use any other company now that I have found them. Highly recommended A+++
Linda Robson
02:25 11 Sep 17
Just had Peter here to fix my 17 year old over - as ever great service from Arrive on Time, he had the job done in 30 minutes and now our oven works again. We cannot recommend highly enough
gregerysale
02:41 16 Oct 17
Phoned Jo this morning re a dishwasher issue. She arranged to have Peter come and see me later in the day and as promised, Peter turned up on time and fixed the problem in next to no time. Could not fault the performance of either. Huge thanks Jo and Peter - would recommend you to anyone needing help.
Rick Del Monte
04:08 17 Oct 17
Our expensive, late model Asko washing machine broke down with major problems on Xmas eve, rang Arrive On Time because it had good Google reviews, Noel turned up on time, took the machine and had it back fully repaired a few days later at a very reasonable cost. I very much recommend him as he arrived on time, kept us informed of progress, kept costs to a minimum and returned the machine on schedule as promised. A very honest and reliable serviceman.
Robert Boot
00:39 11 Jan 18
Russell was great. Turned up on time, diagnosed the issue, sourced a replacement dishwasher and had it installed by that evening. Fantastic service.
Simon Waller
00:40 12 Feb 18
Was having trouble with our washing machine and Peter from Arrive on Time was able to identify and fix the issue quickly. He was on time, polite and knowledgable. I can highly recommend Arrive on time for appliance fixes in the CBD.
Mitchell Seider
05:56 20 Feb 18
I HAD A PROBLEM WITH MY 4 YEARS OLD MIELE WASHING MACHINE MODEL W 5741. I CALLED ARRIVE ON TIME AND THEY MADE A BOOKING WITH THEM. TECHNICIAN PETER ARRIVED AND FOUND THE PROBLEM QUICKLY . THE PROBLEM IS IN THE MAIN CONTROL BOARD SO I HAVE TO REPLACED IT. PETER MADE THE PARTS ORDERED AND NEXT WEEK HE CAME AND FIX THE BOARD AND NOW THE MACHINE IS WORKING PERFECT AS BRAND NEW. PETER IS VERY GOOD AND TALENTED TECHNICIAN.I RECOMMEND ARRIVE ON TIME FOR OTHERS.
Ganeshan Anurathan
03:45 26 Mar 18
The Best. Parag was helpful, efficient, informative and value for money.
chris wilson
05:56 09 Apr 18
Felix attended to inspect dishwasher and washing machine. Was able to replace washing machine part on the spot and get it working again. Dishwasher advice was 'not to bother' with expensive part replacement - would be better off replacing the machine. Appreciated the honest assessment. Great to get these issues sorted in a timely manner with information conveyed throughout the process so I was clear on all options. Very happy.
Chelsea Roffey
23:40 29 Apr 18
Felix was great. I had done a real number on my machine 🙈 and he wasn't sure if he'd be able to get it working again without new parts. But he worked on it for an hour and a bit and managed to get it going again. He also left his card in case I had any further issues with it. Cost about $250. Thanks so much Felix!
Susan Robinson
05:47 14 May 18
