Amazing thanks so much parag!!!
K L
K L
03:43 23 Jun 22
Would highly recommend Arrive on time, they rang prior to arrival, to let me know their ETA and Shaun & Kip were very professional and Friendly. Would definitely use their services again.
Leanne Jamonts
Leanne Jamonts
06:13 20 Jun 22
I would definitely recommend Mick, very prompt, polite and got our dryer going in no time. Thank you Mick
Nina Markopoulos
Nina Markopoulos
22:45 16 Jun 22
We highly recommend arrive on time appliances they were very friendly very knowledgeable. They gave us etas and kept us in the loop. They fixed our dishwasher and all is good now thanks guys . We wouldn’t hesitate to use guys again.
Rachael Bluhm
Rachael Bluhm
03:47 16 Jun 22
Noel was polite and professional, offering terrific insights into how to care for my dishwasher. He communicated in simple terms what had likely occurred to stop the machine working, and what his approach was to fixing it. Strongly recommended
Rose Babic
Rose Babic
04:01 10 Jun 22
I have to give Sean and Kip a 5 star review! They gave me a time frame when booking and phoned on the day to give a more accurate one which they kept too.Both were very friendly, pleasant and professional. They replaced both grill elements and even fixed the oven door which was loose and... lagging. And l had forgotten to mention that when booking but it was no problem.Very happy with their service. 👍read more
Jenny Offer
Jenny Offer
02:37 09 Jun 22
Thanks to Parag for his efficient and friendly service.
Andrea Currie
Andrea Currie
03:16 31 May 22
Very helpful
Deb Welsh
Deb Welsh
07:50 27 May 22
Rachael Carroll
Rachael Carroll
02:42 25 May 22
Noel is a great guy and super reliable I’d highly recommend him to anyone
Rich Mac
Rich Mac
00:35 19 May 22
Sean not just a life saver by fixing our washing machine but very professional. Arrived on time and very polite, we highly recommend Sean.
Lee B
Lee B
04:05 18 May 22
Ben is polite yet professional . He knows his work inside out. I highly recommend him
Madhukar Nirman
Madhukar Nirman
07:56 17 May 22
Parag was fantastic. Very knowledgeable, efficient, helpful and courteous. He was able to correctly identify the issue almost immediately and then resolved with helpful tips on how to avoid in thur future! Thanks Parag, greatly appreciated.
Adam Walker
Adam Walker
06:09 16 May 22
Parag was really helpful and had great knowledge on how to fix our dishwasher even though it is very old. This is the second time we have used Arrive On Time.
A X
A X
05:05 16 May 22
Darren was friendly and professional. Thank you. Highly recommended.
Emi P
Emi P
01:19 16 May 22
Great service, Mick, thank you. Wish you'd moved with us!
Ros Padfield
Ros Padfield
07:40 13 May 22
Mick from Arrive on Time definitely had his work cut out for him and nothing was a problem. He had to source parts for my 20 year old oven and dishwasher, and repaired both with a smile. I will definitely recommend Mick to my friends. Thank you.
Dianne Regan
Dianne Regan
06:07 13 May 22
Thanks Mick! What a fantastic experience. Mick came to our home and attended to our repair with the utmost professionalism. It is wonderful to receive such a positive experience. I will definitely be using them again!
Lance Blackbeard
Lance Blackbeard
22:07 12 May 22
Great communication, able to fit me in at the last minute a week ahead of when I had originally been able to schedule a visit. Thorough in checking work.
Claire Stipic
Claire Stipic
11:22 11 May 22
Shaun was very professional and on time. Fixed the dishwasher with no issues. Would totally recommend Arrive On Time Appliances
Rachel Zahra
Rachel Zahra
00:31 06 May 22
No surprises service. Well mannered, good knowledge, professional and reasonably pricing
Ellen Carmel
Ellen Carmel
22:04 05 May 22
Usman Nisar
Usman Nisar
06:03 04 May 22
Peter is great! He arrived on time and had my washing machine back working in half an hour. Would not hesitate to recommend him to anyone who has a broken down appliance.
jacqueline stephenson
jacqueline stephenson
23:53 26 Apr 22
super helpful, reliable and reasonably priced. Thanks.
Karen Golding
Karen Golding
23:34 25 Apr 22
Nathan Basaraba
Nathan Basaraba
04:37 20 Apr 22
Fantastic service, friendly, knowledgeable. He fixed my machine, explained what went wrong and what I could do in the future if it happened again. He also cleaned up after himself!!Would definitely recommend for anyone who has any washing machine issues.
J D
J D
10:16 19 Apr 22
Thank you so much Shaun! Professional, knowledgeable and friendly. I know who to call on next time.
Naomi Davis
Naomi Davis
23:23 14 Apr 22
Friendly and quick service
Stella Mercieca
Stella Mercieca
01:39 11 Apr 22
Absolutely amazing. Shaun went well above and beyond to fix our oven. It was not a simple fix, but he stuck at it till he'd solved the problem. On time and fast communication. Highly recommend.
Tim Connolly
Tim Connolly
14:15 10 Apr 22
Mick provided a great service; friendly, knowledgeable, professional. He explained all his investigations clearly when checking the dishwasher. (had to do double the checks as it is a 2 drawer dishwasher !!)He was able to identify the problem....he rang to get a quote for the spare part, told us... what to expect and gave a quote for the installation of the new part. Thankyouread more
Simone Robinson
Simone Robinson
12:08 08 Apr 22
Great service and advice. Very helpful and would certainly recommend to anyone!
Lucas Gander
Lucas Gander
22:32 07 Apr 22
Great service. Fixed the oven in 30 minutes for a fraction of the cost of having to buy a new oven. Thanks Mick.
Steve Rogers
Steve Rogers
23:17 06 Apr 22
I called another company and they where very unreliable I called this company and they fixed the problem first time PARAG was very professional and very friendly I will make sure I will call this company if ever I need them again.
Lella Benigno
Lella Benigno
06:32 04 Apr 22
Naomi Ford
Naomi Ford
05:57 04 Apr 22
Ben was prompt and knows his stuff. Easiest Tradie I've ever dealt with.
Steve Bruce
Steve Bruce
03:31 01 Apr 22
Bianca Marasco
Bianca Marasco
03:50 30 Mar 22
Excellent prompt service, highly reccomend
Tracey Meadows
Tracey Meadows
00:05 25 Mar 22
Very friendly service! Quick and easy job. Thank you so much Shaun!
Thalia Bennett
Thalia Bennett
00:27 24 Mar 22
Great service friendly people not only did he fix one job but attended to another. Highly recommend
Michelle O'neill
Michelle O'neill
00:10 24 Mar 22
Felix was very kind and helpful. Great service!
Lauren Rogers
Lauren Rogers
01:08 22 Mar 22
Sean was fantastic! Would highly recommend Arrive on Time. Great service thanks! 😊
Minka Fennell
Minka Fennell
01:00 22 Mar 22
Shaun was fantastic. Our washing machine broke down and took a while to order the part in. While we were waiting we moved house to a rural area. Shaun traveled almost 2 and a half hours to our property to fix or washing machine. Highly recommend Shaun.
Kaine Aromataris
Kaine Aromataris
03:13 20 Mar 22
Sonu Khan
Sonu Khan
11:23 17 Mar 22
100% excellent service. On time. Clear and concise about the problem. Fixed. Professional and courteous.
Kathleen Duffy
Kathleen Duffy
06:57 16 Mar 22
Very good service and nice and quick
Luke Burr
Luke Burr
03:25 08 Mar 22
Felix was prompt, friendly and fixed my dishwasher in under 30 mins. I’m a very happy customer. 5 stars from me!
doreen nicolaou
doreen nicolaou
03:32 03 Mar 22
Ben was quick to respond, professional and provided great communication and efficient service. I highly recommend and would use him again.
Louise Thomson
Louise Thomson
09:53 28 Feb 22
Thanks, great job. Very professional.
Sue Brown
Sue Brown
04:17 28 Feb 22
Mick arrived on time, was very friendy and fixed my oven quickly. Would certainly recommend him to others and wold use his services again.
Joan Brown
Joan Brown
00:07 27 Feb 22
Narelle Mayer
Narelle Mayer
03:44 24 Feb 22
Very good service from the call taker/booker to Darren the technician. Friendly and professional, reasonably priced. Highly recommended
Lynnette Denman
Lynnette Denman
01:21 24 Feb 22
Peter Salpigtidis
Peter Salpigtidis
02:58 23 Feb 22
Fantastic service. Great communication from both reception & technician. Punctual & polite during interactions. Diagnosed, fixed & clearly explained the problem. Thanks for your help! Highly recommend this service.
Ellen Walls
Ellen Walls
23:42 20 Feb 22
Friendly reliable service. Arrive on time and fixed repairs at a very responsible price.Will definitely use again.
davina d'avila-barr
davina d'avila-barr
01:27 17 Feb 22
Shaun is an absolute professional! He was on time, fixed the issue and we had a great laugh while he was here. Thanks for saving us from buying a whole new dishwasher Shaun!
Peter Hordern
Peter Hordern
23:12 16 Feb 22
Steven Hartley
Steven Hartley
19:20 16 Feb 22
Mick provided a friendly, fast and efficient repair service. Will definitely use again
David Chester
David Chester
11:58 14 Feb 22
Very good service. On time efficient workmanship by Parag
Mark Lane
Mark Lane
03:04 14 Feb 22
Jackie Gates
Jackie Gates
23:57 10 Feb 22
We have used the service in the past; so it was a no brainer to call again. Darren provided amazing service previously but was unavailable this time. Now we can add PARAG to our trusted and highly rated service provider list. On time, quick diagnosis, clear communication, stayed in touch,... professional, and personable. Whatever you are payng him, increase it 🙂read more
Lyndon Dalton
Lyndon Dalton
10:35 10 Feb 22
David Barlas
David Barlas
03:05 09 Feb 22
Thank you for your prompt good natured service.
Alicia Darvall
Alicia Darvall
06:55 07 Feb 22
Just had Darren from Arrive on Time here to fix my Bosch Dishwasher. Can’t fault the service. Arrived punctually with a phone call before hand. Dishwasher is back to running again! Both my initial phone call to book and the service today has been fantastic. Will definitely use again and highly... recommend.read more
Kate B
Kate B
03:14 07 Feb 22
Great service by Shaun - washing machine repaired, highly recommend him, friendly and on time.
Kathleen Octigan
Kathleen Octigan
05:52 04 Feb 22
Helen Milenkovic
Helen Milenkovic
02:23 04 Feb 22
Shaun was a very pleasant. Easy to deal with. Was on time. Rang before arrival. Spent a lot time on a very difficult problem. Was extremely patient and solved it perfectly. Would highly recommend
Elaine Holdsworth
Elaine Holdsworth
05:22 03 Feb 22
Always reliable and efficient.
Gabe Noonan
Gabe Noonan
00:47 01 Feb 22
Could not be more impressed with the service provided by Ben. Really prompt and professional. For fixed our oven in no time. Would certainly use again. Highly recommend.
Tracy Sproull
Tracy Sproull
06:38 31 Jan 22
Great customer service very friendly. Quick and efficient, it was a great experience. Would recommend for other people to use
Jessica Hawkins
Jessica Hawkins
00:42 31 Jan 22
Darren was exactly as the name says, "Arrive on Time". He was knowledgeable and efficient and most importantly got my dishwasher working again! I would recommend him and "Arrive on Time" to anyone. Thanks so much!
Caroline Jacoby
Caroline Jacoby
04:49 28 Jan 22
Great service and follow up - recommend
Richard Whiley
Richard Whiley
02:19 28 Jan 22
Great service and communication from Shaun. Will definitely use his services again.
Jan Ross Smith
Jan Ross Smith
02:50 27 Jan 22
Noel is amazing. Went out of his way to fit our washing machine repair into his hectic schedule. 10/10 service and cannot recommend highly enough.
Simon Best
Simon Best
02:01 27 Jan 22
Ben was absolutely amazing and super professional. Came to fix our dishwasher and told us exactly what needed to be done and how much it would cost. We had a tricky situation where the power board went down after he fixed the leak but he came back and replaced the power board and waived the call... out fee which was very much appreciated. Lovely guy and seems to have a magical truck filled with pretty much every part you need to get your appliances fixed on the spot. Highly recommend!read more
Flavia Mazdon
Flavia Mazdon
23:32 24 Jan 22
Fast and friendly service
Mick was awesome, he was professional, friendly and got the job done ✅ he had our dryer fixed in no time. Very impressed with his service and he would be the go to now should any of our other appliances need repair. Highly recommend
Kate Royle
Kate Royle
12:01 22 Jan 22
Anna Simos
Anna Simos
03:59 22 Jan 22
Felix was fantastic and super quick! Would recommend to anyone and I would gladly use him again in the future.
lizzy simpson
lizzy simpson
02:11 21 Jan 22
Shaun has done an excellent job connecting my washing machine. His expertise is above and beyond. Very helpful very polite and respectful. No fuss attitude with a smile. Highly recommended. 5/5 cheers
Lloyd Maliakal
Lloyd Maliakal
01:08 20 Jan 22
Superb service! Noel arrived early and called twice before to inform me about it. When they arrived it took them not even 10 seconds to identify the issue just by listening to the appliance. Another 20 seconds and all was fixed. It was more of a plumbing issue than faulty dishwasher not caused by... us but by whoever originally installed the appliance. Noel made sure this blockage won’t happen ever again. Thank you. All the best!read more
Tomas Nemecek
Tomas Nemecek
05:02 19 Jan 22
Shaun and his team are fantastic. I have used them twice recently over the holiday season for a washing machine and drier repair on separate occasions. In both instances they were on time, helpful, pleasant to deal with and fixed my appliances quickly. I highly recommend their services and feel... grateful I found them via a Google search.read more
Lyndall James
Lyndall James
12:11 17 Jan 22
Felix was extremely professional friendly and honest. Have no doubt. Call him if you need your appliance serviced.
Stan Bonnici
Stan Bonnici
04:59 17 Jan 22
Thanks Arrive On Time, if I need repairs in the future I will call again or refer you onto family and friends!I contacted AoT after having a bad customer experience with another service provider. I had a list of issues for repairs when I gave AoT a call hoping they could confirm a quote. Even... knowing that they may not get a job out of me, Shaun from AoT was very helpful and patient, he provided me with an estimate on the spot - checking out prices for the parts as we spoke. As the cost is almost the same as buying a new machine, I was grateful for the confirmation and assurance.This is what I call quality customer service.AoT's number is in my contacts now forever!read more
Neetz Lettuce
Neetz Lettuce
02:13 12 Jan 22
Excellent and efficient Service ,thanks MickPam J
jim jovanovic
jim jovanovic
00:40 10 Jan 22
Jackie Barclay
Jackie Barclay
03:58 09 Jan 22
Parag was very helpful and practical. He found the most cost effective way to fix our dishwasher and also recommended easy DIY for maintenance. Thanks Parag. Your tips were much appreciated.
Hazel chin
Hazel chin
00:55 07 Jan 22
Friendly great service
Evelyn Hovenga
Evelyn Hovenga
03:40 06 Jan 22
Felix was knowledgeable and professional. His work was thorough and he took the time to diagnose the issues fully.
Davina Potts
Davina Potts
02:03 31 Dec 21
Hudson Kent
Hudson Kent
11:30 28 Dec 21
Mick was fantastic. Fixed my dishwasher with no trouble. He was friendly and trustworthy id have no hesitation in calling him out again. Highly recommended
Lesley-Ann Fraser
Lesley-Ann Fraser
11:13 27 Dec 21
Shaun is terrific. So impressed with the service we received and on Xmas eve. Friendly, timely and plain speaking. Could not recommend highly enough. Thank you.
Helen Green
Helen Green
02:16 24 Dec 21
Excellent manner & service. Our oven is fixed & this man has saved Xmas!
Peter Harvey
Peter Harvey
03:28 22 Dec 21
Ben was very friendly and professional. He ordered the part I needed to repair my dishwasher and installed it. Prices wore reasonable and Ben was very punctual with time. Dishwasher is working like new again! Thank you
michelle pollacco
michelle pollacco
01:56 22 Dec 21
Noel was very professional, he arrived when scheduled and knew what the problem was straight away and replaced the part in a couple of minutesI would definitely use this company again in the future
Terry Lane
Terry Lane
01:19 21 Dec 21
Parag the technician was excellent polity and respectful. I was extremely please to have my washing machine fixed so quicklyPatricia Edgley
Rob Edgley
Rob Edgley
06:32 20 Dec 21
sam wilson
sam wilson
02:10 19 Dec 21
Sharon Bourke
Sharon Bourke
01:01 15 Dec 21
I called Arrive on Time to repair our dishwasher. He was available to attend within a few hours. Unfortunately the dishwasher was beyond repair (it was 20 years old) and needed replacing. Ben was able to secure a new Bosch at a good price and able to install the very next day. We were incredibly... impressed with Ben's responsiveness, communication and professionalism.read more
Sasha Torsi
Sasha Torsi
11:54 14 Dec 21
I highly recommend Felix from Arrive on Time. The first time he saved me a lot of money by explaining that the issue with my dryer should be covered by Fisher & Paykel even though it was outside of warranty. I contacted them with the info he gave me and they fixed it at their cost.He has just... fixed my dryer (a different issue) and he arrived on time and was very professional. He also gave me advice on what brand I should buy next time.read more
Tara William
Tara William
04:00 14 Dec 21
Despina Blias
Despina Blias
03:53 14 Dec 21
Dan Gleeson
Dan Gleeson
02:57 13 Dec 21
Meg Grayling
Meg Grayling
02:50 12 Dec 21
Fantastic, reliable and friendly service!
Jessie Gleeson
Jessie Gleeson
03:24 11 Dec 21
Reliable family-friendly team, great communication, five stars.
Sarah Cherry
Sarah Cherry
03:10 11 Dec 21
Felix was on time and very capable at identifying the issues and providing options. He fixed our washing machine and we decided to replace the dishwasher. Fantastic service, very thorough.
nadine parkington
nadine parkington
11:08 08 Dec 21
Very pleased with the service provided by Darren from Arrive on Time Langwarrin. Thought I might need to purchase a new dishwasher. He cleaned out certain components and showed me how to as well so I can keep my machine cleaning properly. Very appreciative
Carolyn Smith
Carolyn Smith
06:44 08 Dec 21
What a fantastic experience with this company! Noel came out to fix our washing machine. He was extremely professional, on time and did a fantastic job.Thankyou Noel!
Kayla Southorn
Kayla Southorn
20:57 07 Dec 21
Lauren Basser
Lauren Basser
09:08 06 Dec 21
elio bonazzi
elio bonazzi
23:35 03 Dec 21
Nicole Topp
Nicole Topp
06:37 03 Dec 21
Daniel Silver
Daniel Silver
04:15 03 Dec 21
Simon Widjaja
Simon Widjaja
02:56 02 Dec 21
Parag is professional and knowledgeable. A nice person too. Would definitely recommend
Susan Bellamy
Susan Bellamy
22:53 29 Nov 21
Parag was terrific with looking at our dishwasher - friendly, courteous, helpful and well-informed. And yes, he did arrive on time. Would use again (we might ask for Parag by name).
David Walker
David Walker
04:53 25 Nov 21
Definitely recommend. Booking over the phone was simple. Felix clearly explained everything he was doing and the issues with my appliance. The whole process was smooth and fuss-free, which was the complete opposite of another company we used for the last 2 years for the same issue. Wished we got... Felix sooner!read more
James Velante
James Velante
07:13 23 Nov 21
Happy to confirm that Shaun was first class in getting this right for me, searched for, ordered and installed the Dishwasher that we wanted with no fuss, excellent customer service and will certainly use him in the future. Thanks Shaun
Paul Savino
Paul Savino
00:00 23 Nov 21
Ben let me know in advance when he was arriving, arrived on time, was friendly, and identified the issue and fixed it in around 20 minutes. Very happy.
dean linguey
dean linguey
02:04 19 Nov 21
Ben arrived on time, he was professional, quick to identify the issue and explain it to me as well as the cost. He repaired my oven within 15 minutes and cleaned up after himself. I was very impressed by his service and I’d highly recommend him. A very pleasant experience instead of the usual... tradie that mucks around and charges you a fortuneread more
Kate Shedden
Kate Shedden
00:43 17 Nov 21
Felix was professional and knowledgeable, I would highly recommend this service.
Rochayne Frost
Rochayne Frost
11:53 10 Nov 21
Ann Curwood
Ann Curwood
02:24 05 Nov 21
Ben from Arrive on Time checked out my old dishwasher, recommended a replacement, delivered and installed it and removed the old one. Very professional job and took great care during removal and installation. Price was competitive. Very pleased and will use again. Thanks.
mr dozi
mr dozi
02:17 30 Oct 21
Nicole Youl
Nicole Youl
04:36 25 Oct 21
Darren was wonderful he found the problem in less then a minute. Was quick to explain the issue and fixed it straight away. Would highly recommend this company
Sian Howard
Sian Howard
00:46 22 Oct 21
Absolute champions!! They arrived early right on the dot and were very happy to answer any enquiries of the process and parts they replaced in our old rattling oven! They even replaced the oven light that our rental agents failed to replace before we moved in. There hasn't been any issues since... they fixed it!! 🙂 Highly recommend!!read more
Pam Lam
Pam Lam
04:53 16 Oct 21
Rebecca Milham
Rebecca Milham
03:23 14 Oct 21
No issues with the service .. tech called promptly and explained the issue.
Matt h
Matt h
01:08 04 Oct 21
Felix just left, he was terrific. He fixed my very old dishwasher, and was pleasant, informative and well organised. I absolutely recommend him. He rang ahead of arriving as planned.
Julie Warnock
Julie Warnock
03:38 17 Sep 21
Very professional and so friendly. Great communication throughout the process. I can truly recommend them. Even removed the squeak in the door!!
Chaneen Vorster
Chaneen Vorster
06:07 15 Sep 21
Noel was on time (at the beginning of the estimated period that he said he'd arrive), identified the cause of the issue with our washing machine, rectified it and provided helpful information and tips on how to avoid future issues arising. Whilst I hope I don't need Noel's assistance any time soon,... his professionalism and speedy problem solving mean that he'll be the first person I'll call if this, or any other appliance issue, arise in the future. Thanks for your help Noel!read more
Justin Ghattas
Justin Ghattas
02:51 27 Aug 21
Rodney Jenkins
Rodney Jenkins
02:31 26 Aug 21
I was able to get Ben in within 24 hours of phoning. The process was easy and transparent on pricing. He turned up on time, was communicative and efficient. Five stars, I would definitely recommend his services.
Julia McArdle
Julia McArdle
04:36 25 Aug 21
Ben was amazing. Prompt professional and did the work without fuss.He also researched the water filter I needed for my fridge and kindly removed it as I couldn’tI’d give a 10 out of 10 for Ben for his work.
whoopsjjf
whoopsjjf
01:22 25 Aug 21
Rob came to fix our oven but it was beyond help. Rob suggested a replacement and sourced it for us at a great price. Very good service, timing, and workmanship. It's so refreshing to have someone ring before they arrive and give you half hours notice, then actually turn up on time. New oven is... great most importantly my wife is happy. Highly recommend this service. Thanks Rob we'll done.read more
Paul Golding
Paul Golding
01:33 20 Aug 21
On time, professional and friendly. Care was taken with the floor when moving the oven and everything put back and tested.Fantastic service, would definitely use their services again.
Heather Renshaw
Heather Renshaw
08:53 18 Aug 21
Rob was very professional and knowledgeable, would definitely recommend
Ramona O'Brien
Ramona O'Brien
06:56 18 Aug 21
Ben was extremly prompt, professional and fixed my problem in no time. Will definitely call again for future servises and recommend to others. Cheers.Ana&Bruno
Ana Codespoti
Ana Codespoti
05:01 12 Aug 21
Fantastic experience. Would recommend Rob to anyone. He called me before he was coming and was on time too.
Annette Prior
Annette Prior
07:43 08 Aug 21
Mick called me back very quickly, after leaving a message, and was able to visit within a day or so. He worked hard to try and fix my old and difficult oven. He replaced the motor, at a fraction of the cost of a new one, but unfortunately the door light kept coming back on after he left. I spoke to... him and he was most apologetic and returned swiftly to rectify the problem for no charge. He and his partner were professional, covid safe and very friendly. I would recommend them to anyone.read more
Husky Dare
Husky Dare
08:21 05 Aug 21
Parag did a great job. He was on time, went out of his way to get a part quickly and went the extra yards to get the job done as quickly as possible. Very highly recommended.
Brian Long
Brian Long
08:00 05 Aug 21
Excellent same day service which was totally unexpected. Rob contacted me to advise when he expected to arrive. The service and repair to our dishwasher was carried out very promptly by Rob who gave me advice on how to improve the life span of the appliance. Would definitely recommend and use... arrive on time again.Janelleread more
Janelle Haigh
Janelle Haigh
04:44 05 Aug 21
Great service, friendly and turned up after courtesy call before. Problem fixed within half hour as promised.Highly recommend.
Danny Turner
Danny Turner
10:51 04 Aug 21
The guys did arrive on time. They were professional and fixed my dishwasher and washing machine. So very happy with the service
Rebecca Cameron
Rebecca Cameron
04:05 02 Aug 21
Mick from Arrive on Time Melbourne was great! Yes, they did arrive on time, went to work straight away, diagnosed the issue and fixed the problem. I would not hesitate to recommend or use this company again. Great service.
Donna Cox
Donna Cox
00:31 02 Aug 21
Felix was knowledgeable, courteous, articulate and helpful. He quickly diagnosed the problem with our dishwasher, then advised what to do. I'd be delighted to have him back for any future appliance repairs
Nathan Alexander
Nathan Alexander
07:27 31 Jul 21
Steve Simpson
Steve Simpson
03:43 31 Jul 21
Noel arrived on time. He was incredibly professional and worked hard to sort out the issue with the dishwasher. He spent time explaining what he was doing - incredibly knowledgable but also ready to consuult others. Conclusion - dishwasher fixed! Working a treat. I will also add the person who took... my intital phone call (Alison I think) was very patient and very professional. Will definitely call Arrive on Time again.read more
Christine Kean-Ong
Christine Kean-Ong
02:06 31 Jul 21
Very friendly professional service. As the name suggests they arrived right on time and had the oven fixed quickly. Very patient with my curious 3yo too. Definitely recommend.
Sari Webb
Sari Webb
00:58 30 Jul 21
Sarah Kelly
Sarah Kelly
01:35 29 Jul 21
Noel fixed my machine, he was very knowledgeable and explained what the was doing. Great service
Julie willmott
Julie willmott
06:30 26 Jul 21
Noel arrived on time & managed to get our old dishwasher working again with a little technical know-how. A friendly bloke with an abundance of experience. Great job & thanks.
Gerry van Niel
Gerry van Niel
23:17 23 Jul 21
I telephoned this company at 845am and they arrived the same day at 10:15am. The serviceman Parag was courteous, efficient and a pleasure to deal with. He diagnosed the problem quickly. I highly recommend this company to all. Thank you Parag.
Athena Razos
Athena Razos
00:51 20 Jul 21
Parag was prompt, friendly and fixed the problem very quickly. I would definitely recommend him.
E Varughese
E Varughese
13:21 15 Jul 21
Exceptionally professional from first contact to finish. Very courteous, prompt and professional. I would definitely recommend Darren Wise and Arrival on Time . Thanks you
Tessa Liss
Tessa Liss
06:46 13 Jul 21
Very prompt and professional service.
simon Holt
simon Holt
03:13 12 Jul 21
Great service, on time and provided extra advice on our dishwasher.
Sarah McCormack
Sarah McCormack
05:29 05 Jul 21
The repair person was communicative and on time, he was efficient in diagnosing the problems and offered honest repair verses replace options. Very happy with my experience.
Emma Green
Emma Green
02:08 03 Jul 21
Mary Tira
Mary Tira
07:17 30 Jun 21
STA
STA
07:55 27 Jun 21
Darren was so lovely and helpful!Arrived on time, fixed the dishwasher quickly, cleaned up and was just a nice professional guy!Would recommend him to anyone needing work done on their dishwasher!Darren also gave me some handy tips on how to keep my old dishwasher going for a little bit... longer!read more
Tash H
Tash H
13:38 22 Jun 21
G S
G S
01:55 22 Jun 21
Absolutely brilliant. explain everything to us in regards to fixing and operating our washer.
Kevin Richards
Kevin Richards
07:05 21 Jun 21
Easy to book. Communicated well and arrived on time. We’re in and out in 15 minutes. Would use again
Rob Laing
Rob Laing
04:12 15 Jun 21
Suzanne Bremner
Suzanne Bremner
07:35 11 Jun 21
I originally posted a one-star review of this business based on my initial experience. HOWEVER, following on from that review I was contacted by the company owner in a very proactive manner.He went above and beyond to remedy the situation.My dishwasher has been fixed above and beyond the initial... complaint and I have to say that on the back of the customer service received I have had to rethink my review.Arrive on Time is a five star customer service business, and they have won my respect.Customer service doesn't always go to plan, and when it doesn't its great to see a company who is determined to turn it around.Thank you to Shaun and Teamread more
Allan Forsdick
Allan Forsdick
06:09 11 Jun 21
Henry Russell
Henry Russell
03:35 11 Jun 21
Tayla Sykes
Tayla Sykes
01:16 10 Jun 21
Parag arrived ontime was very polite, professional and fast to determine the cause of my washing machine problem. He has great knowledge of appliances and shared the error and outcome with me.
Peasncarrots
Peasncarrots
00:36 10 Jun 21
Excellent response and service , diagnosed issue quickly and repaired quicklyLeft laundry clean . Very reasonable price from technicians who knew what they were doing
Barry Smith
Barry Smith
04:38 08 Jun 21
Efficient, professional, friendly service with Darren arriving on time
Peta McRae
Peta McRae
02:23 07 Jun 21
Great communication from Felix, thanks for all your help.
Niall Kiernan
Niall Kiernan
03:17 04 Jun 21
Darren arrived on time to look at my old Domain dishwasher. Suggested could still get hold of some new wheels for it, but made point that it was a lower quality machine. It was a 9 year old machine so I requested options for a new good quality brand dishwasher. We agreed on Bosch as a brand &... Darren gave me a quote to consider. I checked the reviews & price & rang Darren to order a new dishwasher. Darren rang me a week earlier than quoted & came to install the new dishwasher within 24 hrs. Very professional, knowledgeable & friendly!read more
Tony Campbell
Tony Campbell
01:45 04 Jun 21
The gentlemen knew his job well in and out no fuss
Samuel eyre
Samuel eyre
11:33 01 Jun 21
Our tech Parag Chakra was on time. Very efficient, honest and helpful. We are in our locked down , and was very pleased to received Mr Chakra call as promised.He cleaned up after the job as well. Im very happy with the service provided. And it was cheaper than other competitors.
Grant Kelly
Grant Kelly
09:42 01 Jun 21
Fantastic! Called to enquire about a potential dishwasher repair. Serviceman was out that afternoon, on time. Quote was given directly over the phone with very clear criteria as to what charges would apply under what circumstances - so there was no confusion.Repair was done professionally and to... a high standard, and the gentleman in question was polite and friendly. Highly recommend.read more
Robert Bennett
Robert Bennett
06:33 01 Jun 21
Tan Tr
Tan Tr
05:45 01 Jun 21
This company is excellent! They are easy to book with and their customer service makes you feel like they care. When the trade arrived at the time he said, he was respectful and made us feel very comfortable straight away. He asked questions to fully understand the issue and went the extra mile on... the dishwasher to completely fix it and also cleaned it as well at no extra charge. I would happily recommend this lovely company to anyone needing appliance repairs.read more
Grace Hordern
Grace Hordern
07:06 31 May 21
Parag was great - very efficient in assessing and fixing the problem with our dryer. Was thrilled with the same day service. Would highly recommend
Fiona Letos
Fiona Letos
07:43 27 May 21
Excellent repaired my dishwasher same day. 100% recommended and reasonably priced too.
Dreena Lawrence
Dreena Lawrence
09:29 26 May 21
We use the Arrive On Time Teams for repairs on the properties in our portfolio. To which they always are quick and efficient to respond. They are quick to action work and provide quotes.
Shaniah Merrifield
Shaniah Merrifield
00:08 26 May 21
Darren was knowledgeable and friendly. Great service. Highly recommendable.
Karen Brouggy
Karen Brouggy
03:29 25 May 21
Traycie Walker
Traycie Walker
02:12 24 May 21
Linda
Linda
01:30 24 May 21
Jessica Pritchett
Jessica Pritchett
01:11 22 May 21
Will not use this business again. They didn’t do what they said they would and took 3 visits to solve the issue over 8 days. Lesson learnt.I posted this yesterday. Today a representative called me and with professionalism and coursty dealt with my complaint. I was most impressed with the way they... dealt with evry issue I had and have felt listened too.. I would be happy to use them again after displaying such professionalism.read more
Tony Hester
Tony Hester
06:50 21 May 21
Parag was very helpful and professional. I would get him back again
Oliver Mackie
Oliver Mackie
02:13 21 May 21
EK H
EK H
10:59 20 May 21
Parag was punctual, courteous and very professional. The man knows dishwashers !! Thank you Parag great job repairing DW.
Ali WS
Ali WS
22:03 19 May 21
Professional and friendly service. Sorted out the problem quickly and thoroughly. Thanks
kate
kate
03:05 14 May 21
Felix was awesome. His service was fantastic and the chat was equally great.The dishwasher works perfectly.Highly recommended!
Ana Isabel
Ana Isabel
02:54 13 May 21
Very professional, knowledgeable and customer focused. These guys really go the extra mile. Very happy with this service.
Amy Keating
Amy Keating
03:55 10 May 21
Paul was fantastic. He came to fix my washing machine. He was on time, courteous and had my machine working again within half an hour. Will recommend arrive on time to everyone.
Traceyjj Wells
Traceyjj Wells
01:24 06 May 21
You can’t get better service these days. From Tracey who took the initial phone call to Sean and Ben the technicians. Everyone was friendly, had great communication and inspired complete confidence. Have no hesitation to recommend them to anyone. Thank you!
susan robinson
susan robinson
06:32 05 May 21
Peace of mind, competitive prices, ongoing updates, and great service from start to finish. Shaun was fantastic
Jodi Hill Street
Jodi Hill Street
06:37 26 Apr 21
Dominic Kirk
Dominic Kirk
07:37 24 Apr 21
Arrive On Time has been assisting with all of our appliance replacement/repairs over the last 7 years.Within moments of requesting their services, their team confirm and action the job right way.Communication is second to none and the quality of work is of a high standard whether it’s... replacement or repairs.Highly recommend Arrive On Time and their on the ball team!read more
Shoreline Real Estate
Shoreline Real Estate
04:24 20 Apr 21
Excellent service, very friendly and extremely helpful.
Rowena Ssemwanga
Rowena Ssemwanga
23:11 07 Apr 21
Shaun was courteous, tidy, careful with furniture and fittings, and cleaned up afterwards. A perfect job.
Lynn Watson
Lynn Watson
06:43 07 Apr 21
Due to my human error, a scheduled repair was cancelled on the day before Easter. Much effort made to reschedule another visit and as a result my washing machine was promptly repaired on Good Friday morning. I could not have asked for better service. Thank you.
Jan Wilson
Jan Wilson
23:23 02 Apr 21
Peter visited my home to inspect and help troubleshoot an intermittent issue with my washing machine.Peter was on time, and contacted me prior to his arrival to confirm I was available.It quickly became apparent to me that Peter has a very thorough and professional troubleshooting process. He... is obviously quite experienced - but he does not use that experience to take advantage of a customer. Peter was honest and transparent about his findings and in providing me with options; he simply wants to ensure his customers get the best outcome.I will have no hesitation in recommending Peter to anyone in my circles that requires appliance repairs. Thank you, Peter!read more
Daniel Kipping
Daniel Kipping
21:58 31 Mar 21
As a property manager Darren and Parag have been fantastic to deal with and make every job feel like a personalized experience, rather than just another number.Darren in particular has gone above and beyond in the past for a client that was a bit strained for cash by sourcing her a second hand... unit within her price range.The response time to work orders is great and they keep us informed when a booking has been made with the tenant.read more
Damian Moss
Damian Moss
05:30 31 Mar 21
As an agent is can be tough to find the right trades, in particular a good appliance repair person. Arrive on Time have always been great, they are no hassle, we never have to follow them up they just get it done. We happily recommend these guys and will continue to use them moving forward.
Libby Mikus
Libby Mikus
05:16 31 Mar 21
I have used Arrive on Time at various properties and they are always professional and provide excellent service.
Kylie Campbell
Kylie Campbell
05:19 30 Mar 21
Could not recommend Arrive on Time highly enough. Always responsive and happy to help. Their staff are always polite and punctual. Cost effective and notify keep you updated on their pricing. 5 STARS!!!!!
Erin Johnstone
Erin Johnstone
03:57 30 Mar 21
Great service all round
Mary Papastratis
Mary Papastratis
00:57 30 Mar 21
Peter was fantastic. Arrived when he said he would, called prior to confirm and did a great job fixing our washing machine. He explained everything in detail in a way I could understand. We will definitely use him again in the future if needed.
Teagan Lever
Teagan Lever
01:37 24 Mar 21
Anna Tronson
Anna Tronson
22:28 17 Mar 21
Highly recommend. Arrived on time. Polite & very easy to deal with. Fixed the problem. 5/5 stars
Dennis Stagoll
Dennis Stagoll
03:05 11 Mar 21
They were prompt to call after my enquiry, transparent with cost and indicative timing. Sijo called per advised, 30mins before arriving, inspected and assessed the fault and communicated such. He had the part on hand to fix.
Sean Egan
Sean Egan
04:36 01 Mar 21
Superlative service from a friendly and most knowledgeable and articulate staff. A great result. Thank you particularly to Russell.John Dunn15/02/21
John Dunn
John Dunn
04:03 15 Feb 21
Dan Gleeson
Dan Gleeson
05:56 24 Jan 21
I would like to highly recommend Darren from Arrive on time for his outstanding customer service. He called me several times during the day to let me know when he would be arriving. His service was quick and thorough and he was very polite and helpful. I was very impressed with the service and... will only use Arrive on time in the future. Thank youSandy McLay .... Mount Elizaread more
Sandy Mclay
Sandy Mclay
04:12 19 Jan 21
They were awesome. I called in the morning and they came out same day and were very professional and skilled. Would definitely use them again.
Nobi O'Donnell
Nobi O'Donnell
11:33 11 Jan 21
I thought my washing machine was broken so I started looking online for a place to repair it.. If I needed the help, this place would have been on top of my list..
SUZI Q
SUZI Q
02:23 06 Jan 21
Incredible service, Felix was professional and friendly
Charlie Wraith
Charlie Wraith
09:20 04 Dec 20
Highly recommend this Company. Great experience from initial booking to repair.Noel, the Technician, arrived on time and provided excellent customer service. He also kept me updated with progress of part that had to be ordered for my washing machine. Very impressed and would not hesitate to use... Arrive On Time again.read more
Meni Kypreos
Meni Kypreos
03:11 27 Oct 20
Felix was a legend. Fixed my dishwasher in no time at all, was polite and professional throughout. Would use again.
Anna Munasinghe
Anna Munasinghe
01:54 21 Oct 20
Jill Murray
Jill Murray
02:30 07 Oct 20
Highly recommend. Booking in was easy and timely. Rang in the morning to confirm booking and then just prior to arriving. Was earlier than appointed time. Very honest and knowledgeable and gave sound advice. Prices were extremely reasonable. Will use again.
Wendy Watson
Wendy Watson
04:30 14 Sep 20
Sharon K
Sharon K
05:14 09 Sep 20
Fantastic service. Very professional. Was told time and was early. 👍
Gary Oliver
Gary Oliver
20:58 05 Sep 20
I had a great experience with arrive on time. They arrived as said with plenty of notice. Darren spent time diagnosing my problem and explaining it to me. I then had a second issue and he advised me on the phone and came back to review and help me solve the problem. Very good service and advise and... I would highly recommend Darrenread more
Lauren Dyer
Lauren Dyer
01:46 03 Sep 20
Carla Norte
Carla Norte
08:56 27 Aug 20
Mat Kneebone
Mat Kneebone
11:29 26 Aug 20
I have used this company twice now. They are efficient, friendly and as the name suggests, always on time! 😁
Murray Both
Murray Both
06:29 07 Aug 20
From the initial phone call with Alison to make the booking to Noel the Tech, the customer service was exceptional. Highly recommend this company.
Nina Mav
Nina Mav
02:01 31 Jul 20
Felix came to fix my washing machine he was professional courteous and went above and beyond excellent service.
Maria Talia
Maria Talia
01:24 22 Jul 20
Darren rang me 30 minutes ahead of arriving.Very knowledgeable and friendly.Diagnose the issue quickly and was transparent on the issue with my Fisher&Paykel dishwasher, which he was able to repair on the first visit.Fairly priced and I would definitely recommend Darren to anyone needing their... dishwasher repaired.read more
Paul Macdonald
Paul Macdonald
01:50 17 Jul 20
ProfessionalHonestGreat staff from telephone call,t the gentleman who fixed my machineWill refer without hesitationThank you
T Mannion
T Mannion
01:53 08 Jul 20
Ollie Wainrit
Ollie Wainrit
04:31 24 Jun 20
The whole experience was fantastic.Making the booking was simple and efficient.Felix was friendly and very knowledgeable. He was very honest about the repairs that may be required not just on the day but also in the future, which we really appreciated.Fantastic service!
Emma Fist
Emma Fist
03:12 17 Jun 20
Peter was on time. He was very professional and knowledgeable in his job.Would recommend the service!
Reji Mathew
Reji Mathew
06:35 15 Jun 20
Noel is an absolute gem! Noel had many helpful tricks up his sleeve to help get to the bottom of the issue with my dishwasher. I really appreciate your time and effort. Definite return customer in the future and will recommend to others on our local community's Facebook page.
Filena Pistillo
Filena Pistillo
07:14 10 Jun 20
Excellent service and very thorough. Peter was exceptionally helpful. Highly recommend. He fixed my dishwasher and gave me some good advice. Thank you Peter.
Cheryl Dalton
Cheryl Dalton
03:11 09 Jun 20
Rob from ArriveOnTime was on time. He quickly identified the issue with our oven and replaced the element. We had been told by another company that our oven was out of production and couldn't be fixed!! Rob then stayed on to repair our clothes dryer which we hadn't even booked in. Top service... thank you 🙂read more
Mark Renouf
Mark Renouf
23:36 02 Jun 20
I wish I had found out about these guys before, saved me so much money on the quote I got from LG.Felix was professional well presented and best of all he ran me through what was wrong and my options in a way I could understand.Would recommend to all people!
Doubleu Lutty
Doubleu Lutty
06:53 11 May 20
Peter from Arrive on Time Sunshine gave excellent service - he rang and arrived when he said he would, explained the fault on my oven and repaired it quickly. Couldn't ask for more, highly recommended, thanks Peter.
yvonne goudie
yvonne goudie
04:11 06 May 20
john smith
john smith
10:38 07 Apr 20
Rang to see if he could come easily and fix washing machine in down half and hour thanks so much Peter we are so happy now
Allie Lieschke
Allie Lieschke
21:38 02 Apr 20
John the repairman did an excellent job and was very informative about ongoing care and maintenance.
Ross Easey
Ross Easey
09:30 19 Mar 20
Felix was amazing, he arrived on time as promised and diagnosed the problem with my machine quickly. Another repairer had told me a bunch of lies but Felix was honest, upfront and saved me a lot of money. Thank you Felix and the whole Arrive on Time team. Ali
Ali Halabi
Ali Halabi
10:12 12 Mar 20
Emily Shepherd
Emily Shepherd
01:07 25 Feb 20
Trustworthy, honest, to the point. Noel was awesome! Highly recommend!
Stormy Brockbank
Stormy Brockbank
20:15 14 Feb 20
Very happy with the service of our dishwasher.
Joan Strongman
Joan Strongman
05:11 08 Feb 20
An excellent experience. My sister, Suzanne Bourke, recommended AOT.Serviceman, Parag, called me earlier to ask if he could visit earlier than the planned 1-4 pm slot. Unfortunately, i was not home so called him.back to.let him.know. Parag phoned me a little later and asked if he could arrive in... 15 mins.Very good communication.......for servicemen........lack of communication is usually a real issue with tradesmen. I was very impressed.Once Parag arrived, he was polite and articulate and explained the problem to me.He wasnt rushed, he was polite and respectful.Price was as quoted over phone ( by the way, the woman on the phone when i first called was very polite, friendly, patient, professional).I would most definitely recommend Arrive On Time to others.Gena Caviniread more
Gena Cavini
Gena Cavini
07:58 05 Feb 20
Great service and communication by Peter on time and great repair and price.Thank you Peter
Ian
Ian
05:25 30 Jan 20
Long period of communication . Good replacement of reconditioned machines both Dish and clothing washers Russell great very helpful always on time as expected
Neil Hallam
Neil Hallam
05:00 11 Jan 20
Amazing service received from Peter, he was on time, friendly and extremely efficient. Thankyou Peter!!!
Tammy Milsome
Tammy Milsome
02:01 18 Oct 19
I asked the repair person to arrive some where between 4pm - 7pm and call me about 10 mins before arrival. I am not sure why the repair person called me 30 mins before arrival and arrived 3:30pm.
Dominic Tse
Dominic Tse
23:51 08 Oct 19
I have used Arrive on Time on numerous occasions. Their service is excellent. Felix came today to look at my old Smeg dishwasher. He arrived at the time he stated and was able to rectify the problem and give me sound advice on what to do if it happened again. He was friendly and informative. Thank... you Felix.A few weeks ago Peter from Arrive on Time fixed my oven. The fan had broken and he was able to install a new fan rather than purchasing a whole new oven which would have been very expensive. Thank you Peter.read more
Kathleen Richardson
Kathleen Richardson
03:49 07 Oct 19
Very pleased with the service and advice Felix provided us with regarding our dishwasher. Great communication and as promised, he arrived on time! Thanks.
Kate Gittings
Kate Gittings
09:34 16 Sep 19
Felix arrived on time and within no time he had diagnosed and repaired the problem (an pesky sock that escaped from the drum!).Many thanks to him for his friendly, professional service. I wouldn't hesitate to recommend him or use his services again.
Gill Brown
Gill Brown
02:24 03 Sep 19
Excellent service.You know from the first two words when you speak with someone on the ph, that you are dealing with a professional business.I myself only spoke on the ph with the friendly lady (forgot her name sorry) who secured the booking, and i only spoke with peter on the ph. My husband was... home when peter arrived, and he was well versed in our washing machine model, and was honest and very helpful , as we had to purchase a new machine, and he was well informed on what was good in the maket place to help advise us on a quality product. Would not hesitate to deal with this business again 10/10.Karen and Dave.read more
Karen Ritchens
Karen Ritchens
07:49 01 Sep 19
I called ARRIVE ON TIME yesterday and they were able to book me in with a technician the following day, which was very good. Peter called me half an hour before and was very professional with the job. He was able to fix the fault and had the spare part for the oven as well. He had the job done... within 45 minutes and got it all up and working. Highly recommend Peter!! Will definitely be contacting him again if required!! Thanks heaps!read more
Amanda Carlin
Amanda Carlin
02:27 18 Jul 19
A big thank you to Parag for fixing both our washing machine and dryer. He arrived on time and diligently through our problems. Even though it was getting on for 7pm by the time he was finishing he was determined to do a great job and make things look as good as new.
Bill Hill
Bill Hill
10:28 03 Jul 19
Noel was VERY helpful
lauren ciancio
lauren ciancio
06:26 17 Jun 19
I contacted Arrive on Time for a quote regarding our Asko washing machine. I got to speak directly to the director about our issue. I was amazed at the time he took to discuss our machine issues and help us to identify the issue. He was very straight forward about the options that we had and was a... complete pleasure to deal with. Should be have any further appliance issues in the future we will not hesitate to contact them.read more
Laura Zubair
Laura Zubair
05:36 10 Jun 19
Arrived on time, notified me that they were on their way, I wasnt at home, so Darren called to discuss the repair, great service, highly recommended
Susan King
Susan King
01:26 26 May 19
My washing machine was dying a slow death and I really needed someone fast. Felix came the same day I called, he was super friendly and he took the time to explain to me (and my son) what was wrong, how he fixed it and how to properly take care of it from now on. He was spot on... Thank you Felix!
Maite Arbildua
Maite Arbildua
08:31 15 May 19
Relatively cheap, on time and the job was done quickly.
Ranjan Chakra
Ranjan Chakra
07:15 22 Apr 19
Amazing service, I submitted a request on Wednesday night for an issue with my dishwasher. Got a phone call within 2 hrs to organise an technician for the very next day. They gave me an estimate time frame between 2-5pm. Parag called me an hr before he arrived. He resolved the issue within 15 mins,... amazing service. He also helped us expand our pipe hole to avoid anymore blockages. Thank you very much!read more
Annie Liang
Annie Liang
07:44 18 Apr 19
Great service, friendly knowledgeable and fixed my washing machine quickly. It was great he had the spare parts in his van.
Koto Fukushima
Koto Fukushima
03:36 17 Apr 19
I'd been having some serious issues with my dryer, I called Arrive on Time and Felix came out for a consult and quote the very next morning. He went through his testings of it and told me exactly what the problems were and what sort of price I would be looking at in servicing and parts to repair it... and suggested with the fact it's over 10 years old I might be better off getting a new one, as it could have ongoing problems due to its age. I really appreciate that sort of honesty. Felix is a good guy and I totally recommend this company.read more
shay morris
shay morris
02:37 12 Apr 19
Was great service - Parag was very clever - he fixed our dishwasher within 15 mins, cleaned up and explained clearly what the issue was and what he had done to repair it! Amazing!
Marten Visser
Marten Visser
13:14 09 Apr 19
I have had the pleasure of using this company's services for many years in my capacity as a property manager. My main contact is Parag who always provides me with exemplary service.
Tom Fulop
Tom Fulop
01:01 09 Apr 19
Well done Arrive On Time. You did just that and fixed my dishwasher within half an hour. Prompt professional service. Highly recommended. Thank you
Freya Jenkins
Freya Jenkins
06:08 08 Apr 19
Very prompt, polite and answered all my questions, thankyou!
Sandra Knights
Sandra Knights
04:11 08 Apr 19
Peter came to fix my dishwasher, they were here the next day I didnt have to wait 2 weeks such a lovely guy & fixed my dishwasher, very happy customer, highly recommended.
Kerry Taliana
Kerry Taliana
04:25 03 Apr 19
I rang Arrive on Time Applieance Repairs first thing Monday morning as my Washing Machine wasnt emptying .I was given a time that afternoon for the Technician to come .Peter , the Technician, rang me about an hour later to say he could be here in 10 mins if it suited me , which it did .Peter... arrived in that 10 mins and diagnosed the problem almost straight away - a broken pump motor - Peter actually showed me the motor and where it was broken .Within 30 minutes of arriving , Peter had replaced the motor pump and now my Washing Machine works better than ever .I am very impressed with the Service and it was certainly cheaper than having to buy a new Washing Machine.Thank you Peter very much .read more
Christine Hillier
Christine Hillier
04:20 04 Mar 19
A+ service. Professional, friendly and experienced. Good choice for dishwasher repairs.Thanks Peter
Wail Malak
Wail Malak
07:10 29 Jan 19
I had an excellent experience with Noel fixing my dishwasher - he was so nice and friendly, called to let me know when he was coming, and worked efficiently to solve my problem quickly. Plus he was great with my cat 🙂 The cost was very reasonable as well. Having had lots of frustrating experiences... with other companies I really appreciate the great service. Thank you!read more
Rebecca Howden
Rebecca Howden
08:42 14 Jan 19
Wendy Sharpe
Wendy Sharpe
04:38 17 Dec 18
The repair itself was done well to our dishwasher - capacitor replaced so could wash again, but the dishwasher was not put back flush with the cupboards, and the floor was damaged when dishwasher taken out. Technician was in a hurry to leave so didn't notice damage and poor re-installation until he... was gone.read more
Emma Weckesser
Emma Weckesser
03:07 08 Dec 18
Great service. Professional and understood our dishwasher problem. Thanks!
Jeremy Weerdenburg
Jeremy Weerdenburg
04:16 29 Nov 18
Peter was very friendly, efficient and helpful. He even gave me tips on how to look after my fridge. The visit was worth every cent!!!
Lee Harrington
Lee Harrington
02:37 29 Nov 18
Friendly and fixed the issue. Much better than the other repairer I'd booked who cancelled the same day. Peter came after hours and got the job done with no problems.
Roma Grant
Roma Grant
08:10 28 Nov 18
Peter was great to deal with and was happy to answer and explain what the problem was with my washing machine. I recommend him for anyone needing repairs to their appliances.
Manny Theodorakis
Manny Theodorakis
22:12 23 Nov 18
Extremely happy with the service from Peter. He arrived on the same day as my enquiry, even waited 15 minutes for me to get home, diagnosed the problem with my washing machine, promptly fixed it, gave me tips on how to maintain in the future. A very pleasant, professional, tidy and friendly man.... Would highly recommend.read more
EKJ
EKJ
18:15 10 Nov 18
Today “Arrive on time” technicians fixed my dishwasher. Having been let down by another repair company, I have nothing but praise for this company. They absolutely followed their procedures with contacts and the all important arriving on time. Not only was the dishwasher expertly fixed but some of... the working options were explained so I will make the most of the dishwasher settings. This was an added bonus. Very happy customer.read more
Jan Lambert
Jan Lambert
04:21 01 Nov 18
Checked our oven's condition. He was very informative, quick and very helpful in assessing the oven's condition. Would definitely hire him for future repairs.
Harry Fulgencio
Harry Fulgencio
21:46 30 Oct 18
Peter is Polite , Reasonable , Friendly and Professional
Mina Boutros
Mina Boutros
09:30 25 Oct 18
Fantastic service. Called up to enquire about washing machine service and was given a quote and time arrival window; within an hr I was then contacted by a repairman - Peter - with a specific arrival time. Peter happened to be slightly late (30 mins) than initially agreed, but he very... professionally called me to inform me of this and was very apologetic. Peter fixed our machine efficiently, gave helpful tips for future care and maintenance, and was extremely pleasant to deal with.read more
Aisling Murray
Aisling Murray
04:21 15 Oct 18
Peter kept me up to date on his arrival time and then did a completely fabulous job. He's a polite gentleman and was incredibly respectful of my home. He fixed my old dryer on the spot as he had the parts in his vehicle. Highly recommended.
Jane Kunstler
Jane Kunstler
01:48 06 Oct 18
Excellent service from Peter. He was very knowledgeable and worked out the issue with out oven quickly. He ordered in the replacement parts and came around late at night to fix the oven, as we needed to use it the next morning. Quite competitively priced as well.Will recommend his service.
Uday M
Uday M
21:51 02 Oct 18
Fantastic service, Peter was really quick to come and look at our faulty tumble dryer. It needed extensive repair but he took it away and returned within a week, much more reasonable than buying a replacement. Would definitely recommend.
C P
C P
01:21 14 Sep 18
Peter was on time actually waited 15 minutes for me to come home quoted me gave me options then said if it dosent work you only be charged for the call out fee job well done
Steven Dinas
Steven Dinas
13:41 13 Sep 18
Great service, technician knew his stuff and was able to fix our obscure brand dishwasher, saving us a lot of money from having to purchase a new one.
Marc Colussi
Marc Colussi
07:25 06 Sep 18
Friendly and efficient service and easy to deal with. Peter assessed and fixed my oven quickly and efficiently. He had the replacement part required with him which was very convenient. I wouldn’t hesitate to use the same company again and would recommend Peter 100%.
A Finnegan
A Finnegan
07:14 05 Sep 18
Lovely gentleman who booked my appointment and gave me a quote over the phone was professional and friendly. Rob the technician who fixed my washing machine knew what the problem was within a few minutes. I almost couldn't get my 'Very Old washing machine' fixed, then 'the man had a plan' and it... was all fixed very promptly. I'm just so appreciative because he said that if the part wasn't available that i wouldn't be charged the call out fee but he found what the problem was and it was all fixed and ready to go within half an hour with even better drainage of the problematic pump than before. I couldn't recommend them enough and they will be my 'Go To' in the future. Thanks again, Michelle.read more
Michelle Stewart
Michelle Stewart
04:15 28 Aug 18
This was my first experience using Arrive On Time regarding my washing machine. The service was professional. The diagnosis of the problem was efficient and solved. The part needed was ordered immediately within minimum time. The part was delivered and installed with great care and efficiency. I... highly recommend this service provider , the gentleman who came was very courteous and helpful.read more
Helen Duffy
Helen Duffy
01:28 19 Aug 18
Very prompt response on enquiry. Services delivered as promised and very timely. Issues fixed were able, and provided good advice. Highly recommend this service.
Jannie Brunner
Jannie Brunner
02:31 13 Aug 18
Noel is a legend
Laura
Laura
02:28 01 Aug 18
Definitely on time, repaired efficiently and quickly
Sam barlow
Sam barlow
04:44 30 Jul 18
Got my washing machine fixed today, on time, efficient and great price. Very friendly and had it fixed in 20Minutes. Immediately knew the problem, replaced the part which he had on hand. Would highly reccomend
Kristen Delugar
Kristen Delugar
08:31 09 Jul 18
Its not often you call a contractor or repair person and have them come out on the same day! Well done guys - great customer service, Peter arrived within in the time frame , calling prior to arrival and the dishwasher was fixed within in the call out fee time. Highly recommend!
Megan Brown
Megan Brown
09:47 05 Jul 18
Asko dishwasher not drainingPeter came as organised phone call before arrival good service would use again if needed
fiona day
fiona day
07:57 28 Jun 18
Great quick and professional service. Left a message Thursday night. Got a call Friday morning and Peter was fixing my washing machine at 1pm Friday before long weekend. On time, fully informed, friendly and super efficient. Thank you Peter.
Heidi Avery
Heidi Avery
06:58 13 Jun 18
Courtney Hillis
Courtney Hillis
06:08 06 Jun 18
Quick response to my enquiry. Was able to get an appointment the next day. Fixed in a single visit. Great service.
Simon Muir
Simon Muir
10:18 29 May 18
Very happy with service from Peter. Called 1/2 hour before he arrived and completed service (to stop leakage) within half an hour and also showed me how to maintain my washing machine to avoid future problems. Thanks.
Michelle Patrick
Michelle Patrick
04:11 29 May 18
Felix was great. I had done a real number on my machine 🙈 and he wasn't sure if he'd be able to get it working again without new parts. But he worked on it for an hour and a bit and managed to get it going again. He also left his card in case I had any further issues with it. Cost about... $250. Thanks so much Felix!read more
Susan Robinson
Susan Robinson
05:47 14 May 18
Felix attended to inspect dishwasher and washing machine. Was able to replace washing machine part on the spot and get it working again. Dishwasher advice was 'not to bother' with expensive part replacement - would be better off replacing the machine. Appreciated the honest assessment. Great to get... these issues sorted in a timely manner with information conveyed throughout the process so I was clear on all options. Very happy.read more
Chelsea Roffey
Chelsea Roffey
23:40 29 Apr 18
Wonderful and professional service 😄
Chris Moxey
Chris Moxey
22:18 20 Apr 18
Peter Repaired both our Dishwasher which was no longer heating up and our Oven door which would not fully close. Very happy with his service.
Dan G
Dan G
07:13 18 Apr 18
The Best. Parag was helpful, efficient, informative and value for money.
chris wilson
chris wilson
05:56 09 Apr 18
We had a Baumatic Oven in Gisborne that we could not find anyone to service. Finally go onto Arrive on Time SUNSHINE and it was fixed within the week. Excellent service at a reasonable cost.
James Burr
James Burr
23:32 30 Mar 18
I HAD A PROBLEM WITH MY 4 YEARS OLD MIELE WASHING MACHINE MODEL W 5741. I CALLED ARRIVE ON TIME AND THEY MADE A BOOKING WITH THEM. TECHNICIAN PETER ARRIVED AND FOUND THE PROBLEM QUICKLY . THE PROBLEM IS IN THE MAIN CONTROL BOARD SO I HAVE TO REPLACED IT. PETER MADE THE PARTS ORDERED AND NEXT WEEK... HE CAME AND FIX THE BOARD AND NOW THE MACHINE IS WORKING PERFECT AS BRAND NEW. PETER IS VERY GOOD AND TALENTED TECHNICIAN.I RECOMMEND ARRIVE ON TIME FOR OTHERS.read more
Ganeshan Anurathan
Ganeshan Anurathan
03:57 26 Mar 18
Peter communicated well before the appointment, fixed the problem with the washing machine and put everything back the way it was. Gave us good advice on replacement if the machine plays up again in future (it’s 11 years old). Much appreciated.
Christo Flyer
Christo Flyer
09:50 15 Mar 18
Peter from Arrive on Time was great, fixed our dishwasher's main problem, and a positioning problem, quickly and professionally. He also gave us great advice about efficient use and maintenance of our machine. Thanks Peter! No hand washing dishes for me tonight!
Cherine Fielder
Cherine Fielder
21:10 13 Mar 18
Peter came and identified the problem within a minute. Unfortunately a new part was going to take 2 months. Peter then rang me the next day and said he was able to get one from another company. He came back and replaced the part in a couple of days. He always rang when he was 30 mins away and... was very friendly and efficient. Highly recommmend.read more
Paula Minniti
Paula Minniti
08:13 09 Mar 18
Peter fixed our dishwasher. He was very considerate and let me know exactly when he would arrive.
Emma Carter
Emma Carter
02:45 09 Mar 18
Peter did an awesome job fixing my Simpson dryer. On time, good communication, polite and all repaired. love the 3 month guarantee on the work
Vanessa Freeman
Vanessa Freeman
04:20 02 Mar 18
Peter called as promised 30 mins before arrival, diagnosed the problem, replaced the part, all in 30 mins. Excellent service. This is the second time we have used the service, and we will again. Thank you Peter
Tara Whyte
Tara Whyte
07:10 20 Feb 18
Was having trouble with our washing machine and Peter from Arrive on Time was able to identify and fix the issue quickly. He was on time, polite and knowledgable. I can highly recommend Arrive on time for appliance fixes in the CBD.
Mitchell Seider
Mitchell Seider
05:56 20 Feb 18
Thanks Peter from Sunshine you did a great job. You did quick and effective work!
emma noske
emma noske
01:36 14 Feb 18
Russell was great. Turned up on time, diagnosed the issue, sourced a replacement dishwasher and had it installed by that evening. Fantastic service.
Simon Waller
Simon Waller
00:40 12 Feb 18
Fast, friendly, took good care of us after so many places turned us down. Very pleased and they'll be the first we call next time we break the machine.
Moggleberries
Moggleberries
00:02 18 Jan 18
Our expensive, late model Asko washing machine broke down with major problems on Xmas eve, rang Arrive On Time because it had good Google reviews, Noel turned up on time, took the machine and had it back fully repaired a few days later at a very reasonable cost. I very much recommend him as he... arrived on time, kept us informed of progress, kept costs to a minimum and returned the machine on schedule as promised. A very honest and reliable serviceman.read more
Robert Boot
Robert Boot
00:39 11 Jan 18
Top service from Noel.
Mark Beaton
Mark Beaton
07:15 24 Nov 17
Job done.
Rob Crestani
Rob Crestani
09:28 16 Nov 17
Phoned Jo this morning re a dishwasher issue. She arranged to have Peter come and see me later in the day and as promised, Peter turned up on time and fixed the problem in next to no time. Could not fault the performance of either. Huge thanks Jo and Peter - would recommend you to anyone needing... help.read more
Rick Del Monte
Rick Del Monte
04:08 17 Oct 17
Just had Peter here to fix my 17 year old over - as ever great service from Arrive on Time, he had the job done in 30 minutes and now our oven works again. We cannot recommend highly enough
gregerysale
gregerysale
02:41 16 Oct 17
Candice Benyon
Candice Benyon
06:50 12 Oct 17
Peter just came and fixed our 10 year old Fisher & Paykel washer. He determined 1 of 2 problems. One would of been not worthwhile to repair the machine at all, but he just needed to replace one part. He gave me a total quote before he proceeded. He also has this part conveniently in his van. So... all up it was very quick, easy and professional about 20 mins! Really happy with Peter himself-very professional and polite! And comforted knowing we have 3 months warranty on the part of anything goes wrong. Very happy. We are in Kurunjang(melton).read more
Anne Edyvane
Anne Edyvane
00:43 12 Oct 17
I had Peter from Arrive on Time come around to look at my 12yr old Fisher & Paykel top loader today. Peter was professional and was able to fix this in for me today without having to wait for any parts. I have used Arrive on Time on numerous occasions to fix the washing machine and also my... dishwasher. I find them to be honest, reliable and their prices are very competitive. I wouldn't use any other company now that I have found them. Highly recommended A+++read more
Linda Robson
Linda Robson
02:25 11 Sep 17
Great service my Blanco dish washer reperied very quickly best service!!
Elia Jacob
Elia Jacob
08:56 04 Sep 17
Fridge broken , found Peter on google , Fridge fixedWas on time when booked and service was completed would use again no probs.
Phillips Donaldson
Phillips Donaldson
00:36 04 Sep 17
Peter is a nice person! Good job!
Suqi Tan
Suqi Tan
08:10 29 Aug 17
Peter arrived on time (!) and fixed my Smeg dishwasher quickly and without mess!! He also provided useful advice about the machine. Peter was very pleasant and knowledgeable. Highly recommend.
Antonietta Scaffidi
Antonietta Scaffidi
02:38 29 Aug 17
Did everything they said they would, at a good price.
Simon Pollard
Simon Pollard
02:34 18 Aug 17
Prompt and professional service. Disaster averted! Thank you, Peter in Albury.
Justine Parer
Justine Parer
03:24 15 Aug 17
Arrived the same day, and although our dryer was unable to be fixed, tony was very helpful with information to help us with our next buy. Reasonably priced.
Travis Fletcher
Travis Fletcher
04:27 14 Aug 17
Would highly recommend this servicePeter was fantastic he trusted me with my description of what was wrong with my washing machine and ordered the part needed.He kept his line of communication open the whole time and came fixed the problemwith no troubleMuch appreciated
Lisa Taylor
Lisa Taylor
22:01 21 Jul 17
I called Arrive On Time at 830am and had my washing repaired by 130pm! Well mannered repair person who got the job done quickly and without fuss. Highly recommended.
David Reynolds
David Reynolds
03:34 11 Jul 17
Receptionist was very helpfully and Russell the service agent is very knowledgeable and efficient. Would highly recommend.
Syarna Gilmour
Syarna Gilmour
23:17 07 Jul 17
Good and prompt service, appreciate it..!!
Pristin Prince
Pristin Prince
00:02 29 Jun 17
As promised by the company name, Peter arrived exactly in time, fixed my dryer within a few minutes, and provided a lot of good, useful advice about maintenance of the machine. Super knowledgeable and highly recommended.
Deb Rouse
Deb Rouse
02:12 23 Jun 17
Good serviceFast
Wilson Kwok
Wilson Kwok
06:55 22 Jun 17
Thank you to Jo in the office for her excellent customer service, so easy to make a booking! And Noel, our lovely technician who came to fix our dishwasher. He fixed it in a timely and professional manner for a very reasonable fee. We won't hesitate to use Arrive on Time again! Highly recommend 🙂
Y W
Y W
01:38 21 Jun 17
Expert arrived on time and communicated as promised during booking. Appliance fixed and even told how to prevent issues from arising in future. Will service the CBD while many others refuse to!!
Margaret L
Margaret L
05:34 14 Jun 17
I rang the 1300 number and after a warm & friendly chat with Jo about my dishwasher issues, she was able to advise that Felix was available same day if I was free between 4pm and 7pm. Same day service!! Amazing. Felix called, as I was advised, 30mins out from my place. He was neatly dressed, warm... and friendly and totally the expert in everything dishwasher related. Once he fixed my unit, he even helped me out with an bit of handy man work as the kick board under the dishwasher had come loose. Great service and excellent customer work. Can't recommend these guys enough. Thanks guys. ⭐️⭐️read more
JM
JM
10:37 09 May 17
Very impressed with the survice Called and straight away got helpFriendly and very helpful
Eleanor Moist
Eleanor Moist
04:57 03 May 17
The fault to our washing machine occurred the day before we were due to go on holidays. Russell made a particular effort to fit us in and arrived on time. He was organised and tidy. Very happy to recommend.
Michael Denison
Michael Denison
22:04 27 Apr 17
Noel was very courteous and quickly fixed my front-loader washing machine. I recommend him whole-heartedly.
Nathalie McCann
Nathalie McCann
13:31 16 Apr 17
Very good service
Chris Simpson
Chris Simpson
01:51 13 Apr 17
Great service and staff. Highly recommend this copamy
Greg palmer
Greg palmer
23:01 12 Apr 17
Very professional service from beginning to end.
Florence Archer
Florence Archer
04:36 26 Mar 17
Called AoT and got in touch with Paul seeking a repair in Melbourne. After getting quotes as high as $268 to come fix my machine, Paul ran me through a simple fix over the phone free of charge. Very friendly service, clear that they put the customer first and aren't just going to bleed you for cash... when an easier option is available. Very grateful.read more
xandeer18
xandeer18
07:32 15 Feb 17
Peter repaired our Westinghouse Oven both quickly and efficiently. Good service on the phone too.
Michael Obradovic
Michael Obradovic
06:15 06 Feb 17
Conscienscious job done pleasantly, thank you Peter
sophie lambert
sophie lambert
05:20 06 Feb 17
Peter repaired our F&P dishwasher. He was punctual and did a great job to ensure it was repaired properly and would last. He was also very neat and tidy with his work. Would definitely recommend him.
Marco Mellado
Marco Mellado
00:28 03 Feb 17
Excellent service over the phone, arrived within the time frame. Very helpful and my washing machine works again! Russell is very friendly and helpful
Fiona Morrison
Fiona Morrison
02:42 30 Jan 17
Brilliant! Excellent manner, professional, cleaned up after himself and knew exactly what he was doing. Fixed it on the spot!
Joanne Smith
Joanne Smith
00:31 25 Jan 17
Felix was very helpful and honest in his review of my washing machine repair query - great service!
Caroline Rudd
Caroline Rudd
23:05 09 Jan 17
Peter, from Sunshine branch, came the day we called, despite it being Xmas week, found the problem, ordered a new part for our dryer, and returned to fix it. We are very grateful. We have used this company twice now and been very happy both times. Would highly recommend them! 5 stars!
Margaret Elder
Margaret Elder
03:52 30 Dec 16
I am extremely pleased with the efficient and professional service I received and have know problem with recommending this company for your service needs. Polite and extremely helpful. No question asked was not answered. My washing machine is working extremely well and I couldn't be more happy. ... Hate hand washing. lol.read more
Shirley Robb
Shirley Robb
13:50 10 Dec 16
Rob from on time repair was fantastic. He kept me informed of the time he was arriving, was punctual, ordered parts on the spot and most importantly fixed my washing machine and oven!! He was a very friendly, personable man and I will definitely be recommending him to everyone. A++
Emme Sarah
Emme Sarah
22:22 24 Nov 16
We used Arrive on Time to repair the dishwasher in our investment property. Although he was unable to repair it due to the rare brand and unavailable spare parts, Felix went above and beyond to get us all the information we needed to sort things out including phone numbers and contacts. He was very... friendly and helpful and I would definitely recommend his services.read more
Tiffany Ambler
Tiffany Ambler
01:46 09 Nov 16
Amazing as always!!! Noel was awesome and always helpful. Great reliable company!!
Kali Power
Kali Power
03:34 04 Nov 16
Extremely happy, service from Peter in Wodonga region very helpful and professional.
Kim Schuback
Kim Schuback
02:42 03 Nov 16
Helpful and friendly technician. He explained all aspects of service as he worked. Very respectful tradesperson. Highly recommend.
Jo Lamb
Jo Lamb
02:36 31 Oct 16
Awesome service Call this guy.
anthony Salta
anthony Salta
07:05 27 Oct 16
Chrissy Hutt
Chrissy Hutt
00:05 24 Oct 16
Chrissy Hutt
Chrissy Hutt
06:21 13 Oct 16
Arrive on time were extremely helpful, caring and responsive in my time if need. Thank you to the full team, particularly Darren
Danielle Whitman
Danielle Whitman
07:46 12 Oct 16
Highly recommend Arrive on Time - Felix attended to fix an issue with our dishwasher, he was friendly, professional and turned up excatly when he said he would. For any further problems I would definitely use again.
Kylie Keane
Kylie Keane
09:22 03 Oct 16
Great customer service, accommodating to needs and schedule. On 2 occasions provided same day service although already fully booked. Felix was great with my mother who has early stage dementia and is struggling with appliances. Very grateful and would highly recommend.
Sally Wilson
Sally Wilson
22:35 21 Sep 16
what great service! WE have a Bosh front loading washing machine that had developed a serious leak. Felix arrived only a couple of hours after we rang; provided a very professional service and in addition was very inexpensive. I cannot recommend them highly enough and will use them again should we... need any further washing machine repair.read more
donald sandford
donald sandford
06:32 21 Sep 16
Thank-you to Felix who with time and persistence figured out what was wrong with my dishwasher. He was efficient and professional and very friendly.So far the dishwasher is working fine!
Gloria Latham
Gloria Latham
04:36 20 Sep 16
We had Felix come out to have a look at our dishwasher which was out of order for quite some time. It turned out not to be am easy fix, but the gentleman was both patient and persistent. It was only a matter of time that Felix discovered the problem and ordered the parts required. The pricing was... very reasonable and another appointment was made to complete the job. I would definitely recommend Felix and Arrive on Time to fix my dishwasher!read more
easymoneyding
easymoneyding
12:04 13 Sep 16
Amazing guy came and fixed my machine at a very reasonable cost and gave me great tips on how to look after my machine.Will definitely recommend ARRIVE ON TIME to my friends
mei woon
mei woon
09:39 07 Sep 16
Yes, Russell did arrive on time. Diagnosed the problem with my washing machine quickly, fixed it, and put everything back in place. Perfect service, thank you.
Anne Gale
Anne Gale
05:36 18 Aug 16
Peter in the Wodonga region was exceptional, friendly, helpful and genuine thanks Peter for your help with fixing my washing machine. Shame a bobby pin had to cost me so much, however could have been worse.
Melissa Corbett
Melissa Corbett
02:31 16 Aug 16
Extremely happy with the service I received from Peter. Very professional and fast with repairing my washing machine. Great communication and he did arrive on time.
Deb Spooner
Deb Spooner
07:34 08 Aug 16
Just letting you know your technician was very professional and did a seriously thorough job on our oven! It looks brand new again!Great service, will use again and thanks as well for the new oven light and letting us know the fan force wasn't working properly.
Kereni White
Kereni White
04:01 02 Nov 15
"Noel Willmott was fantastic. Excellent manner and gave very good advice."Ian
Arrive on Time Melton
Arrive on Time Melton
00:03 05 Jul 15
"I just wanted to let you know that the gentleman who came to fix our washing maching was really good.He came on time, was quick, was efficient and the washing machine is working well. He was very polite and professional."Rosetta
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    Washing Machine Repair, Dishwasher Repair, Dryer Repair, Electric Ovens & Cooktops

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    Amazing thanks so much parag!!!
    K L
    K L
    03:43 23 Jun 22
    Would highly recommend Arrive on time, they rang prior to arrival, to let me know their ETA and Shaun & Kip were very professional and Friendly. Would definitely use their services again.
    Leanne Jamonts
    Leanne Jamonts
    06:13 20 Jun 22
    I would definitely recommend Mick, very prompt, polite and got our dryer going in no time. Thank you Mick
    Nina Markopoulos
    Nina Markopoulos
    22:45 16 Jun 22
    We highly recommend arrive on time appliances they were very friendly very knowledgeable. They gave us etas and kept us in the loop. They fixed our dishwasher and all is good now thanks guys . We wouldn’t hesitate to use guys again.
    Rachael Bluhm
    Rachael Bluhm
    03:47 16 Jun 22
    Noel was polite and professional, offering terrific insights into how to care for my dishwasher. He communicated in simple terms what had likely occurred to stop the machine working, and what his approach was to fixing it. Strongly recommended
    Rose Babic
    Rose Babic
    04:01 10 Jun 22
    I have to give Sean and Kip a 5 star review! They gave me a time frame when booking and phoned on the day to give a more accurate one which they kept too.Both were very friendly, pleasant and professional. They replaced both grill elements and even fixed the oven door which was loose and... lagging. And l had forgotten to mention that when booking but it was no problem.Very happy with their service. 👍read more
    Jenny Offer
    Jenny Offer
    02:37 09 Jun 22
    Thanks to Parag for his efficient and friendly service.
    Andrea Currie
    Andrea Currie
    03:16 31 May 22
    Very helpful
    Deb Welsh
    Deb Welsh
    07:50 27 May 22
    Rachael Carroll
    Rachael Carroll
    02:42 25 May 22
    Noel is a great guy and super reliable I’d highly recommend him to anyone
    Rich Mac
    Rich Mac
    00:35 19 May 22
    Sean not just a life saver by fixing our washing machine but very professional. Arrived on time and very polite, we highly recommend Sean.
    Lee B
    Lee B
    04:05 18 May 22
    Ben is polite yet professional . He knows his work inside out. I highly recommend him
    Madhukar Nirman
    Madhukar Nirman
    07:56 17 May 22
    Parag was fantastic. Very knowledgeable, efficient, helpful and courteous. He was able to correctly identify the issue almost immediately and then resolved with helpful tips on how to avoid in thur future! Thanks Parag, greatly appreciated.
    Adam Walker
    Adam Walker
    06:09 16 May 22
    Parag was really helpful and had great knowledge on how to fix our dishwasher even though it is very old. This is the second time we have used Arrive On Time.
    A X
    A X
    05:05 16 May 22
    Darren was friendly and professional. Thank you. Highly recommended.
    Emi P
    Emi P
    01:19 16 May 22
    Great service, Mick, thank you. Wish you'd moved with us!
    Ros Padfield
    Ros Padfield
    07:40 13 May 22
    Mick from Arrive on Time definitely had his work cut out for him and nothing was a problem. He had to source parts for my 20 year old oven and dishwasher, and repaired both with a smile. I will definitely recommend Mick to my friends. Thank you.
    Dianne Regan
    Dianne Regan
    06:07 13 May 22
    Thanks Mick! What a fantastic experience. Mick came to our home and attended to our repair with the utmost professionalism. It is wonderful to receive such a positive experience. I will definitely be using them again!
    Lance Blackbeard
    Lance Blackbeard
    22:07 12 May 22
    Great communication, able to fit me in at the last minute a week ahead of when I had originally been able to schedule a visit. Thorough in checking work.
    Claire Stipic
    Claire Stipic
    11:22 11 May 22
    Shaun was very professional and on time. Fixed the dishwasher with no issues. Would totally recommend Arrive On Time Appliances
    Rachel Zahra
    Rachel Zahra
    00:31 06 May 22
    No surprises service. Well mannered, good knowledge, professional and reasonably pricing
    Ellen Carmel
    Ellen Carmel
    22:04 05 May 22
    Usman Nisar
    Usman Nisar
    06:03 04 May 22
    Peter is great! He arrived on time and had my washing machine back working in half an hour. Would not hesitate to recommend him to anyone who has a broken down appliance.
    jacqueline stephenson
    jacqueline stephenson
    23:53 26 Apr 22
    super helpful, reliable and reasonably priced. Thanks.
    Karen Golding
    Karen Golding
    23:34 25 Apr 22
    Nathan Basaraba
    Nathan Basaraba
    04:37 20 Apr 22
    Fantastic service, friendly, knowledgeable. He fixed my machine, explained what went wrong and what I could do in the future if it happened again. He also cleaned up after himself!!Would definitely recommend for anyone who has any washing machine issues.
    J D
    J D
    10:16 19 Apr 22
    Thank you so much Shaun! Professional, knowledgeable and friendly. I know who to call on next time.
    Naomi Davis
    Naomi Davis
    23:23 14 Apr 22
    Friendly and quick service
    Stella Mercieca
    Stella Mercieca
    01:39 11 Apr 22
    Absolutely amazing. Shaun went well above and beyond to fix our oven. It was not a simple fix, but he stuck at it till he'd solved the problem. On time and fast communication. Highly recommend.
    Tim Connolly
    Tim Connolly
    14:15 10 Apr 22
    Mick provided a great service; friendly, knowledgeable, professional. He explained all his investigations clearly when checking the dishwasher. (had to do double the checks as it is a 2 drawer dishwasher !!)He was able to identify the problem....he rang to get a quote for the spare part, told us... what to expect and gave a quote for the installation of the new part. Thankyouread more
    Simone Robinson
    Simone Robinson
    12:08 08 Apr 22
    Great service and advice. Very helpful and would certainly recommend to anyone!
    Lucas Gander
    Lucas Gander
    22:32 07 Apr 22
    Great service. Fixed the oven in 30 minutes for a fraction of the cost of having to buy a new oven. Thanks Mick.
    Steve Rogers
    Steve Rogers
    23:17 06 Apr 22
    I called another company and they where very unreliable I called this company and they fixed the problem first time PARAG was very professional and very friendly I will make sure I will call this company if ever I need them again.
    Lella Benigno
    Lella Benigno
    06:32 04 Apr 22
    Naomi Ford
    Naomi Ford
    05:57 04 Apr 22
    Ben was prompt and knows his stuff. Easiest Tradie I've ever dealt with.
    Steve Bruce
    Steve Bruce
    03:31 01 Apr 22
    Bianca Marasco
    Bianca Marasco
    03:50 30 Mar 22
    Excellent prompt service, highly reccomend
    Tracey Meadows
    Tracey Meadows
    00:05 25 Mar 22
    Very friendly service! Quick and easy job. Thank you so much Shaun!
    Thalia Bennett
    Thalia Bennett
    00:27 24 Mar 22
    Great service friendly people not only did he fix one job but attended to another. Highly recommend
    Michelle O'neill
    Michelle O'neill
    00:10 24 Mar 22
    Felix was very kind and helpful. Great service!
    Lauren Rogers
    Lauren Rogers
    01:08 22 Mar 22
    Sean was fantastic! Would highly recommend Arrive on Time. Great service thanks! 😊
    Minka Fennell
    Minka Fennell
    01:00 22 Mar 22
    Shaun was fantastic. Our washing machine broke down and took a while to order the part in. While we were waiting we moved house to a rural area. Shaun traveled almost 2 and a half hours to our property to fix or washing machine. Highly recommend Shaun.
    Kaine Aromataris
    Kaine Aromataris
    03:13 20 Mar 22
    Sonu Khan
    Sonu Khan
    11:23 17 Mar 22
    100% excellent service. On time. Clear and concise about the problem. Fixed. Professional and courteous.
    Kathleen Duffy
    Kathleen Duffy
    06:57 16 Mar 22
    Very good service and nice and quick
    Luke Burr
    Luke Burr
    03:25 08 Mar 22
    Felix was prompt, friendly and fixed my dishwasher in under 30 mins. I’m a very happy customer. 5 stars from me!
    doreen nicolaou
    doreen nicolaou
    03:32 03 Mar 22
    Ben was quick to respond, professional and provided great communication and efficient service. I highly recommend and would use him again.
    Louise Thomson
    Louise Thomson
    09:53 28 Feb 22
    Thanks, great job. Very professional.
    Sue Brown
    Sue Brown
    04:17 28 Feb 22
    Mick arrived on time, was very friendy and fixed my oven quickly. Would certainly recommend him to others and wold use his services again.
    Joan Brown
    Joan Brown
    00:07 27 Feb 22
    Narelle Mayer
    Narelle Mayer
    03:44 24 Feb 22
    Very good service from the call taker/booker to Darren the technician. Friendly and professional, reasonably priced. Highly recommended
    Lynnette Denman
    Lynnette Denman
    01:21 24 Feb 22
    Peter Salpigtidis
    Peter Salpigtidis
    02:58 23 Feb 22
    Fantastic service. Great communication from both reception & technician. Punctual & polite during interactions. Diagnosed, fixed & clearly explained the problem. Thanks for your help! Highly recommend this service.
    Ellen Walls
    Ellen Walls
    23:42 20 Feb 22
    Friendly reliable service. Arrive on time and fixed repairs at a very responsible price.Will definitely use again.
    davina d'avila-barr
    davina d'avila-barr
    01:27 17 Feb 22
    Shaun is an absolute professional! He was on time, fixed the issue and we had a great laugh while he was here. Thanks for saving us from buying a whole new dishwasher Shaun!
    Peter Hordern
    Peter Hordern
    23:12 16 Feb 22
    Steven Hartley
    Steven Hartley
    19:20 16 Feb 22
    Mick provided a friendly, fast and efficient repair service. Will definitely use again
    David Chester
    David Chester
    11:58 14 Feb 22
    Very good service. On time efficient workmanship by Parag
    Mark Lane
    Mark Lane
    03:04 14 Feb 22
    Jackie Gates
    Jackie Gates
    23:57 10 Feb 22
    We have used the service in the past; so it was a no brainer to call again. Darren provided amazing service previously but was unavailable this time. Now we can add PARAG to our trusted and highly rated service provider list. On time, quick diagnosis, clear communication, stayed in touch,... professional, and personable. Whatever you are payng him, increase it 🙂read more
    Lyndon Dalton
    Lyndon Dalton
    10:35 10 Feb 22
    David Barlas
    David Barlas
    03:05 09 Feb 22
    Thank you for your prompt good natured service.
    Alicia Darvall
    Alicia Darvall
    06:55 07 Feb 22
    Just had Darren from Arrive on Time here to fix my Bosch Dishwasher. Can’t fault the service. Arrived punctually with a phone call before hand. Dishwasher is back to running again! Both my initial phone call to book and the service today has been fantastic. Will definitely use again and highly... recommend.read more
    Kate B
    Kate B
    03:14 07 Feb 22
    Great service by Shaun - washing machine repaired, highly recommend him, friendly and on time.
    Kathleen Octigan
    Kathleen Octigan
    05:52 04 Feb 22
    Helen Milenkovic
    Helen Milenkovic
    02:23 04 Feb 22
    Shaun was a very pleasant. Easy to deal with. Was on time. Rang before arrival. Spent a lot time on a very difficult problem. Was extremely patient and solved it perfectly. Would highly recommend
    Elaine Holdsworth
    Elaine Holdsworth
    05:22 03 Feb 22
    Always reliable and efficient.
    Gabe Noonan
    Gabe Noonan
    00:47 01 Feb 22
    Could not be more impressed with the service provided by Ben. Really prompt and professional. For fixed our oven in no time. Would certainly use again. Highly recommend.
    Tracy Sproull
    Tracy Sproull
    06:38 31 Jan 22
    Great customer service very friendly. Quick and efficient, it was a great experience. Would recommend for other people to use
    Jessica Hawkins
    Jessica Hawkins
    00:42 31 Jan 22
    Darren was exactly as the name says, "Arrive on Time". He was knowledgeable and efficient and most importantly got my dishwasher working again! I would recommend him and "Arrive on Time" to anyone. Thanks so much!
    Caroline Jacoby
    Caroline Jacoby
    04:49 28 Jan 22
    Great service and follow up - recommend
    Richard Whiley
    Richard Whiley
    02:19 28 Jan 22
    Great service and communication from Shaun. Will definitely use his services again.
    Jan Ross Smith
    Jan Ross Smith
    02:50 27 Jan 22
    Noel is amazing. Went out of his way to fit our washing machine repair into his hectic schedule. 10/10 service and cannot recommend highly enough.
    Simon Best
    Simon Best
    02:01 27 Jan 22
    Ben was absolutely amazing and super professional. Came to fix our dishwasher and told us exactly what needed to be done and how much it would cost. We had a tricky situation where the power board went down after he fixed the leak but he came back and replaced the power board and waived the call... out fee which was very much appreciated. Lovely guy and seems to have a magical truck filled with pretty much every part you need to get your appliances fixed on the spot. Highly recommend!read more
    Flavia Mazdon
    Flavia Mazdon
    23:32 24 Jan 22
    Fast and friendly service
    Mick was awesome, he was professional, friendly and got the job done ✅ he had our dryer fixed in no time. Very impressed with his service and he would be the go to now should any of our other appliances need repair. Highly recommend
    Kate Royle
    Kate Royle
    12:01 22 Jan 22
    Anna Simos
    Anna Simos
    03:59 22 Jan 22
    Felix was fantastic and super quick! Would recommend to anyone and I would gladly use him again in the future.
    lizzy simpson
    lizzy simpson
    02:11 21 Jan 22
    Shaun has done an excellent job connecting my washing machine. His expertise is above and beyond. Very helpful very polite and respectful. No fuss attitude with a smile. Highly recommended. 5/5 cheers
    Lloyd Maliakal
    Lloyd Maliakal
    01:08 20 Jan 22
    Superb service! Noel arrived early and called twice before to inform me about it. When they arrived it took them not even 10 seconds to identify the issue just by listening to the appliance. Another 20 seconds and all was fixed. It was more of a plumbing issue than faulty dishwasher not caused by... us but by whoever originally installed the appliance. Noel made sure this blockage won’t happen ever again. Thank you. All the best!read more
    Tomas Nemecek
    Tomas Nemecek
    05:02 19 Jan 22
    Shaun and his team are fantastic. I have used them twice recently over the holiday season for a washing machine and drier repair on separate occasions. In both instances they were on time, helpful, pleasant to deal with and fixed my appliances quickly. I highly recommend their services and feel... grateful I found them via a Google search.read more
    Lyndall James
    Lyndall James
    12:11 17 Jan 22
    Felix was extremely professional friendly and honest. Have no doubt. Call him if you need your appliance serviced.
    Stan Bonnici
    Stan Bonnici
    04:59 17 Jan 22
    Thanks Arrive On Time, if I need repairs in the future I will call again or refer you onto family and friends!I contacted AoT after having a bad customer experience with another service provider. I had a list of issues for repairs when I gave AoT a call hoping they could confirm a quote. Even... knowing that they may not get a job out of me, Shaun from AoT was very helpful and patient, he provided me with an estimate on the spot - checking out prices for the parts as we spoke. As the cost is almost the same as buying a new machine, I was grateful for the confirmation and assurance.This is what I call quality customer service.AoT's number is in my contacts now forever!read more
    Neetz Lettuce
    Neetz Lettuce
    02:13 12 Jan 22
    Excellent and efficient Service ,thanks MickPam J
    jim jovanovic
    jim jovanovic
    00:40 10 Jan 22
    Jackie Barclay
    Jackie Barclay
    03:58 09 Jan 22
    Parag was very helpful and practical. He found the most cost effective way to fix our dishwasher and also recommended easy DIY for maintenance. Thanks Parag. Your tips were much appreciated.
    Hazel chin
    Hazel chin
    00:55 07 Jan 22
    Friendly great service
    Evelyn Hovenga
    Evelyn Hovenga
    03:40 06 Jan 22
    Felix was knowledgeable and professional. His work was thorough and he took the time to diagnose the issues fully.
    Davina Potts
    Davina Potts
    02:03 31 Dec 21
    Hudson Kent
    Hudson Kent
    11:30 28 Dec 21
    Mick was fantastic. Fixed my dishwasher with no trouble. He was friendly and trustworthy id have no hesitation in calling him out again. Highly recommended
    Lesley-Ann Fraser
    Lesley-Ann Fraser
    11:13 27 Dec 21
    Shaun is terrific. So impressed with the service we received and on Xmas eve. Friendly, timely and plain speaking. Could not recommend highly enough. Thank you.
    Helen Green
    Helen Green
    02:16 24 Dec 21
    Excellent manner & service. Our oven is fixed & this man has saved Xmas!
    Peter Harvey
    Peter Harvey
    03:28 22 Dec 21
    Ben was very friendly and professional. He ordered the part I needed to repair my dishwasher and installed it. Prices wore reasonable and Ben was very punctual with time. Dishwasher is working like new again! Thank you
    michelle pollacco
    michelle pollacco
    01:56 22 Dec 21
    Noel was very professional, he arrived when scheduled and knew what the problem was straight away and replaced the part in a couple of minutesI would definitely use this company again in the future
    Terry Lane
    Terry Lane
    01:19 21 Dec 21
    Parag the technician was excellent polity and respectful. I was extremely please to have my washing machine fixed so quicklyPatricia Edgley
    Rob Edgley
    Rob Edgley
    06:32 20 Dec 21
    sam wilson
    sam wilson
    02:10 19 Dec 21
    Sharon Bourke
    Sharon Bourke
    01:01 15 Dec 21
    I called Arrive on Time to repair our dishwasher. He was available to attend within a few hours. Unfortunately the dishwasher was beyond repair (it was 20 years old) and needed replacing. Ben was able to secure a new Bosch at a good price and able to install the very next day. We were incredibly... impressed with Ben's responsiveness, communication and professionalism.read more
    Sasha Torsi
    Sasha Torsi
    11:54 14 Dec 21
    I highly recommend Felix from Arrive on Time. The first time he saved me a lot of money by explaining that the issue with my dryer should be covered by Fisher & Paykel even though it was outside of warranty. I contacted them with the info he gave me and they fixed it at their cost.He has just... fixed my dryer (a different issue) and he arrived on time and was very professional. He also gave me advice on what brand I should buy next time.read more
    Tara William
    Tara William
    04:00 14 Dec 21
    Despina Blias
    Despina Blias
    03:53 14 Dec 21
    Dan Gleeson
    Dan Gleeson
    02:57 13 Dec 21
    Meg Grayling
    Meg Grayling
    02:50 12 Dec 21
    Fantastic, reliable and friendly service!
    Jessie Gleeson
    Jessie Gleeson
    03:24 11 Dec 21
    Reliable family-friendly team, great communication, five stars.
    Sarah Cherry
    Sarah Cherry
    03:10 11 Dec 21
    Felix was on time and very capable at identifying the issues and providing options. He fixed our washing machine and we decided to replace the dishwasher. Fantastic service, very thorough.
    nadine parkington
    nadine parkington
    11:08 08 Dec 21
    Very pleased with the service provided by Darren from Arrive on Time Langwarrin. Thought I might need to purchase a new dishwasher. He cleaned out certain components and showed me how to as well so I can keep my machine cleaning properly. Very appreciative
    Carolyn Smith
    Carolyn Smith
    06:44 08 Dec 21
    What a fantastic experience with this company! Noel came out to fix our washing machine. He was extremely professional, on time and did a fantastic job.Thankyou Noel!
    Kayla Southorn
    Kayla Southorn
    20:57 07 Dec 21
    Lauren Basser
    Lauren Basser
    09:08 06 Dec 21
    elio bonazzi
    elio bonazzi
    23:35 03 Dec 21
    Nicole Topp
    Nicole Topp
    06:37 03 Dec 21
    Daniel Silver
    Daniel Silver
    04:15 03 Dec 21
    Simon Widjaja
    Simon Widjaja
    02:56 02 Dec 21
    Parag is professional and knowledgeable. A nice person too. Would definitely recommend
    Susan Bellamy
    Susan Bellamy
    22:53 29 Nov 21
    Parag was terrific with looking at our dishwasher - friendly, courteous, helpful and well-informed. And yes, he did arrive on time. Would use again (we might ask for Parag by name).
    David Walker
    David Walker
    04:53 25 Nov 21
    Definitely recommend. Booking over the phone was simple. Felix clearly explained everything he was doing and the issues with my appliance. The whole process was smooth and fuss-free, which was the complete opposite of another company we used for the last 2 years for the same issue. Wished we got... Felix sooner!read more
    James Velante
    James Velante
    07:13 23 Nov 21
    Happy to confirm that Shaun was first class in getting this right for me, searched for, ordered and installed the Dishwasher that we wanted with no fuss, excellent customer service and will certainly use him in the future. Thanks Shaun
    Paul Savino
    Paul Savino
    00:00 23 Nov 21
    Ben let me know in advance when he was arriving, arrived on time, was friendly, and identified the issue and fixed it in around 20 minutes. Very happy.
    dean linguey
    dean linguey
    02:04 19 Nov 21
    Ben arrived on time, he was professional, quick to identify the issue and explain it to me as well as the cost. He repaired my oven within 15 minutes and cleaned up after himself. I was very impressed by his service and I’d highly recommend him. A very pleasant experience instead of the usual... tradie that mucks around and charges you a fortuneread more
    Kate Shedden
    Kate Shedden
    00:43 17 Nov 21
    Felix was professional and knowledgeable, I would highly recommend this service.
    Rochayne Frost
    Rochayne Frost
    11:53 10 Nov 21
    Ann Curwood
    Ann Curwood
    02:24 05 Nov 21
    Ben from Arrive on Time checked out my old dishwasher, recommended a replacement, delivered and installed it and removed the old one. Very professional job and took great care during removal and installation. Price was competitive. Very pleased and will use again. Thanks.
    mr dozi
    mr dozi
    02:17 30 Oct 21
    Nicole Youl
    Nicole Youl
    04:36 25 Oct 21
    Darren was wonderful he found the problem in less then a minute. Was quick to explain the issue and fixed it straight away. Would highly recommend this company
    Sian Howard
    Sian Howard
    00:46 22 Oct 21
    Absolute champions!! They arrived early right on the dot and were very happy to answer any enquiries of the process and parts they replaced in our old rattling oven! They even replaced the oven light that our rental agents failed to replace before we moved in. There hasn't been any issues since... they fixed it!! 🙂 Highly recommend!!read more
    Pam Lam
    Pam Lam
    04:53 16 Oct 21
    Rebecca Milham
    Rebecca Milham
    03:23 14 Oct 21
    No issues with the service .. tech called promptly and explained the issue.
    Matt h
    Matt h
    01:08 04 Oct 21
    Felix just left, he was terrific. He fixed my very old dishwasher, and was pleasant, informative and well organised. I absolutely recommend him. He rang ahead of arriving as planned.
    Julie Warnock
    Julie Warnock
    03:38 17 Sep 21
    Very professional and so friendly. Great communication throughout the process. I can truly recommend them. Even removed the squeak in the door!!
    Chaneen Vorster
    Chaneen Vorster
    06:07 15 Sep 21
    Noel was on time (at the beginning of the estimated period that he said he'd arrive), identified the cause of the issue with our washing machine, rectified it and provided helpful information and tips on how to avoid future issues arising. Whilst I hope I don't need Noel's assistance any time soon,... his professionalism and speedy problem solving mean that he'll be the first person I'll call if this, or any other appliance issue, arise in the future. Thanks for your help Noel!read more
    Justin Ghattas
    Justin Ghattas
    02:51 27 Aug 21
    Rodney Jenkins
    Rodney Jenkins
    02:31 26 Aug 21
    I was able to get Ben in within 24 hours of phoning. The process was easy and transparent on pricing. He turned up on time, was communicative and efficient. Five stars, I would definitely recommend his services.
    Julia McArdle
    Julia McArdle
    04:36 25 Aug 21
    Ben was amazing. Prompt professional and did the work without fuss.He also researched the water filter I needed for my fridge and kindly removed it as I couldn’tI’d give a 10 out of 10 for Ben for his work.
    whoopsjjf
    whoopsjjf
    01:22 25 Aug 21
    Rob came to fix our oven but it was beyond help. Rob suggested a replacement and sourced it for us at a great price. Very good service, timing, and workmanship. It's so refreshing to have someone ring before they arrive and give you half hours notice, then actually turn up on time. New oven is... great most importantly my wife is happy. Highly recommend this service. Thanks Rob we'll done.read more
    Paul Golding
    Paul Golding
    01:33 20 Aug 21
    On time, professional and friendly. Care was taken with the floor when moving the oven and everything put back and tested.Fantastic service, would definitely use their services again.
    Heather Renshaw
    Heather Renshaw
    08:53 18 Aug 21
    Rob was very professional and knowledgeable, would definitely recommend
    Ramona O'Brien
    Ramona O'Brien
    06:56 18 Aug 21
    Ben was extremly prompt, professional and fixed my problem in no time. Will definitely call again for future servises and recommend to others. Cheers.Ana&Bruno
    Ana Codespoti
    Ana Codespoti
    05:01 12 Aug 21
    Fantastic experience. Would recommend Rob to anyone. He called me before he was coming and was on time too.
    Annette Prior
    Annette Prior
    07:43 08 Aug 21
    Mick called me back very quickly, after leaving a message, and was able to visit within a day or so. He worked hard to try and fix my old and difficult oven. He replaced the motor, at a fraction of the cost of a new one, but unfortunately the door light kept coming back on after he left. I spoke to... him and he was most apologetic and returned swiftly to rectify the problem for no charge. He and his partner were professional, covid safe and very friendly. I would recommend them to anyone.read more
    Husky Dare
    Husky Dare
    08:21 05 Aug 21
    Parag did a great job. He was on time, went out of his way to get a part quickly and went the extra yards to get the job done as quickly as possible. Very highly recommended.
    Brian Long
    Brian Long
    08:00 05 Aug 21
    Excellent same day service which was totally unexpected. Rob contacted me to advise when he expected to arrive. The service and repair to our dishwasher was carried out very promptly by Rob who gave me advice on how to improve the life span of the appliance. Would definitely recommend and use... arrive on time again.Janelleread more
    Janelle Haigh
    Janelle Haigh
    04:44 05 Aug 21
    Great service, friendly and turned up after courtesy call before. Problem fixed within half hour as promised.Highly recommend.
    Danny Turner
    Danny Turner
    10:51 04 Aug 21
    The guys did arrive on time. They were professional and fixed my dishwasher and washing machine. So very happy with the service
    Rebecca Cameron
    Rebecca Cameron
    04:05 02 Aug 21
    Mick from Arrive on Time Melbourne was great! Yes, they did arrive on time, went to work straight away, diagnosed the issue and fixed the problem. I would not hesitate to recommend or use this company again. Great service.
    Donna Cox
    Donna Cox
    00:31 02 Aug 21
    Felix was knowledgeable, courteous, articulate and helpful. He quickly diagnosed the problem with our dishwasher, then advised what to do. I'd be delighted to have him back for any future appliance repairs
    Nathan Alexander
    Nathan Alexander
    07:27 31 Jul 21
    Steve Simpson
    Steve Simpson
    03:43 31 Jul 21
    Noel arrived on time. He was incredibly professional and worked hard to sort out the issue with the dishwasher. He spent time explaining what he was doing - incredibly knowledgable but also ready to consuult others. Conclusion - dishwasher fixed! Working a treat. I will also add the person who took... my intital phone call (Alison I think) was very patient and very professional. Will definitely call Arrive on Time again.read more
    Christine Kean-Ong
    Christine Kean-Ong
    02:06 31 Jul 21
    Very friendly professional service. As the name suggests they arrived right on time and had the oven fixed quickly. Very patient with my curious 3yo too. Definitely recommend.
    Sari Webb
    Sari Webb
    00:58 30 Jul 21
    Sarah Kelly
    Sarah Kelly
    01:35 29 Jul 21
    Noel fixed my machine, he was very knowledgeable and explained what the was doing. Great service
    Julie willmott
    Julie willmott
    06:30 26 Jul 21
    Noel arrived on time & managed to get our old dishwasher working again with a little technical know-how. A friendly bloke with an abundance of experience. Great job & thanks.
    Gerry van Niel
    Gerry van Niel
    23:17 23 Jul 21
    I telephoned this company at 845am and they arrived the same day at 10:15am. The serviceman Parag was courteous, efficient and a pleasure to deal with. He diagnosed the problem quickly. I highly recommend this company to all. Thank you Parag.
    Athena Razos
    Athena Razos
    00:51 20 Jul 21
    Parag was prompt, friendly and fixed the problem very quickly. I would definitely recommend him.
    E Varughese
    E Varughese
    13:21 15 Jul 21
    Exceptionally professional from first contact to finish. Very courteous, prompt and professional. I would definitely recommend Darren Wise and Arrival on Time . Thanks you
    Tessa Liss
    Tessa Liss
    06:46 13 Jul 21
    Very prompt and professional service.
    simon Holt
    simon Holt
    03:13 12 Jul 21
    Great service, on time and provided extra advice on our dishwasher.
    Sarah McCormack
    Sarah McCormack
    05:29 05 Jul 21
    The repair person was communicative and on time, he was efficient in diagnosing the problems and offered honest repair verses replace options. Very happy with my experience.
    Emma Green
    Emma Green
    02:08 03 Jul 21
    Mary Tira
    Mary Tira
    07:17 30 Jun 21
    STA
    STA
    07:55 27 Jun 21
    Darren was so lovely and helpful!Arrived on time, fixed the dishwasher quickly, cleaned up and was just a nice professional guy!Would recommend him to anyone needing work done on their dishwasher!Darren also gave me some handy tips on how to keep my old dishwasher going for a little bit... longer!read more
    Tash H
    Tash H
    13:38 22 Jun 21
    G S
    G S
    01:55 22 Jun 21
    Absolutely brilliant. explain everything to us in regards to fixing and operating our washer.
    Kevin Richards
    Kevin Richards
    07:05 21 Jun 21
    Easy to book. Communicated well and arrived on time. We’re in and out in 15 minutes. Would use again
    Rob Laing
    Rob Laing
    04:12 15 Jun 21
    Suzanne Bremner
    Suzanne Bremner
    07:35 11 Jun 21
    I originally posted a one-star review of this business based on my initial experience. HOWEVER, following on from that review I was contacted by the company owner in a very proactive manner.He went above and beyond to remedy the situation.My dishwasher has been fixed above and beyond the initial... complaint and I have to say that on the back of the customer service received I have had to rethink my review.Arrive on Time is a five star customer service business, and they have won my respect.Customer service doesn't always go to plan, and when it doesn't its great to see a company who is determined to turn it around.Thank you to Shaun and Teamread more
    Allan Forsdick
    Allan Forsdick
    06:09 11 Jun 21
    Henry Russell
    Henry Russell
    03:35 11 Jun 21
    Tayla Sykes
    Tayla Sykes
    01:16 10 Jun 21
    Parag arrived ontime was very polite, professional and fast to determine the cause of my washing machine problem. He has great knowledge of appliances and shared the error and outcome with me.
    Peasncarrots
    Peasncarrots
    00:36 10 Jun 21
    Excellent response and service , diagnosed issue quickly and repaired quicklyLeft laundry clean . Very reasonable price from technicians who knew what they were doing
    Barry Smith
    Barry Smith
    04:38 08 Jun 21
    Efficient, professional, friendly service with Darren arriving on time
    Peta McRae
    Peta McRae
    02:23 07 Jun 21
    Great communication from Felix, thanks for all your help.
    Niall Kiernan
    Niall Kiernan
    03:17 04 Jun 21
    Darren arrived on time to look at my old Domain dishwasher. Suggested could still get hold of some new wheels for it, but made point that it was a lower quality machine. It was a 9 year old machine so I requested options for a new good quality brand dishwasher. We agreed on Bosch as a brand &... Darren gave me a quote to consider. I checked the reviews & price & rang Darren to order a new dishwasher. Darren rang me a week earlier than quoted & came to install the new dishwasher within 24 hrs. Very professional, knowledgeable & friendly!read more
    Tony Campbell
    Tony Campbell
    01:45 04 Jun 21
    The gentlemen knew his job well in and out no fuss
    Samuel eyre
    Samuel eyre
    11:33 01 Jun 21
    Our tech Parag Chakra was on time. Very efficient, honest and helpful. We are in our locked down , and was very pleased to received Mr Chakra call as promised.He cleaned up after the job as well. Im very happy with the service provided. And it was cheaper than other competitors.
    Grant Kelly
    Grant Kelly
    09:42 01 Jun 21
    Fantastic! Called to enquire about a potential dishwasher repair. Serviceman was out that afternoon, on time. Quote was given directly over the phone with very clear criteria as to what charges would apply under what circumstances - so there was no confusion.Repair was done professionally and to... a high standard, and the gentleman in question was polite and friendly. Highly recommend.read more
    Robert Bennett
    Robert Bennett
    06:33 01 Jun 21
    Tan Tr
    Tan Tr
    05:45 01 Jun 21
    This company is excellent! They are easy to book with and their customer service makes you feel like they care. When the trade arrived at the time he said, he was respectful and made us feel very comfortable straight away. He asked questions to fully understand the issue and went the extra mile on... the dishwasher to completely fix it and also cleaned it as well at no extra charge. I would happily recommend this lovely company to anyone needing appliance repairs.read more
    Grace Hordern
    Grace Hordern
    07:06 31 May 21
    Parag was great - very efficient in assessing and fixing the problem with our dryer. Was thrilled with the same day service. Would highly recommend
    Fiona Letos
    Fiona Letos
    07:43 27 May 21
    Excellent repaired my dishwasher same day. 100% recommended and reasonably priced too.
    Dreena Lawrence
    Dreena Lawrence
    09:29 26 May 21
    We use the Arrive On Time Teams for repairs on the properties in our portfolio. To which they always are quick and efficient to respond. They are quick to action work and provide quotes.
    Shaniah Merrifield
    Shaniah Merrifield
    00:08 26 May 21
    Darren was knowledgeable and friendly. Great service. Highly recommendable.
    Karen Brouggy
    Karen Brouggy
    03:29 25 May 21
    Traycie Walker
    Traycie Walker
    02:12 24 May 21
    Linda
    Linda
    01:30 24 May 21
    Jessica Pritchett
    Jessica Pritchett
    01:11 22 May 21
    Will not use this business again. They didn’t do what they said they would and took 3 visits to solve the issue over 8 days. Lesson learnt.I posted this yesterday. Today a representative called me and with professionalism and coursty dealt with my complaint. I was most impressed with the way they... dealt with evry issue I had and have felt listened too.. I would be happy to use them again after displaying such professionalism.read more
    Tony Hester
    Tony Hester
    06:50 21 May 21
    Parag was very helpful and professional. I would get him back again
    Oliver Mackie
    Oliver Mackie
    02:13 21 May 21
    EK H
    EK H
    10:59 20 May 21
    Parag was punctual, courteous and very professional. The man knows dishwashers !! Thank you Parag great job repairing DW.
    Ali WS
    Ali WS
    22:03 19 May 21
    Professional and friendly service. Sorted out the problem quickly and thoroughly. Thanks
    kate
    kate
    03:05 14 May 21
    Felix was awesome. His service was fantastic and the chat was equally great.The dishwasher works perfectly.Highly recommended!
    Ana Isabel
    Ana Isabel
    02:54 13 May 21
    Very professional, knowledgeable and customer focused. These guys really go the extra mile. Very happy with this service.
    Amy Keating
    Amy Keating
    03:55 10 May 21
    Paul was fantastic. He came to fix my washing machine. He was on time, courteous and had my machine working again within half an hour. Will recommend arrive on time to everyone.
    Traceyjj Wells
    Traceyjj Wells
    01:24 06 May 21
    You can’t get better service these days. From Tracey who took the initial phone call to Sean and Ben the technicians. Everyone was friendly, had great communication and inspired complete confidence. Have no hesitation to recommend them to anyone. Thank you!
    susan robinson
    susan robinson
    06:32 05 May 21
    Peace of mind, competitive prices, ongoing updates, and great service from start to finish. Shaun was fantastic
    Jodi Hill Street
    Jodi Hill Street
    06:37 26 Apr 21
    Dominic Kirk
    Dominic Kirk
    07:37 24 Apr 21
    Arrive On Time has been assisting with all of our appliance replacement/repairs over the last 7 years.Within moments of requesting their services, their team confirm and action the job right way.Communication is second to none and the quality of work is of a high standard whether it’s... replacement or repairs.Highly recommend Arrive On Time and their on the ball team!read more
    Shoreline Real Estate
    Shoreline Real Estate
    04:24 20 Apr 21
    Excellent service, very friendly and extremely helpful.
    Rowena Ssemwanga
    Rowena Ssemwanga
    23:11 07 Apr 21
    Shaun was courteous, tidy, careful with furniture and fittings, and cleaned up afterwards. A perfect job.
    Lynn Watson
    Lynn Watson
    06:43 07 Apr 21
    Due to my human error, a scheduled repair was cancelled on the day before Easter. Much effort made to reschedule another visit and as a result my washing machine was promptly repaired on Good Friday morning. I could not have asked for better service. Thank you.
    Jan Wilson
    Jan Wilson
    23:23 02 Apr 21
    Peter visited my home to inspect and help troubleshoot an intermittent issue with my washing machine.Peter was on time, and contacted me prior to his arrival to confirm I was available.It quickly became apparent to me that Peter has a very thorough and professional troubleshooting process. He... is obviously quite experienced - but he does not use that experience to take advantage of a customer. Peter was honest and transparent about his findings and in providing me with options; he simply wants to ensure his customers get the best outcome.I will have no hesitation in recommending Peter to anyone in my circles that requires appliance repairs. Thank you, Peter!read more
    Daniel Kipping
    Daniel Kipping
    21:58 31 Mar 21
    As a property manager Darren and Parag have been fantastic to deal with and make every job feel like a personalized experience, rather than just another number.Darren in particular has gone above and beyond in the past for a client that was a bit strained for cash by sourcing her a second hand... unit within her price range.The response time to work orders is great and they keep us informed when a booking has been made with the tenant.read more
    Damian Moss
    Damian Moss
    05:30 31 Mar 21
    As an agent is can be tough to find the right trades, in particular a good appliance repair person. Arrive on Time have always been great, they are no hassle, we never have to follow them up they just get it done. We happily recommend these guys and will continue to use them moving forward.
    Libby Mikus
    Libby Mikus
    05:16 31 Mar 21
    I have used Arrive on Time at various properties and they are always professional and provide excellent service.
    Kylie Campbell
    Kylie Campbell
    05:19 30 Mar 21
    Could not recommend Arrive on Time highly enough. Always responsive and happy to help. Their staff are always polite and punctual. Cost effective and notify keep you updated on their pricing. 5 STARS!!!!!
    Erin Johnstone
    Erin Johnstone
    03:57 30 Mar 21
    Great service all round
    Mary Papastratis
    Mary Papastratis
    00:57 30 Mar 21
    Peter was fantastic. Arrived when he said he would, called prior to confirm and did a great job fixing our washing machine. He explained everything in detail in a way I could understand. We will definitely use him again in the future if needed.
    Teagan Lever
    Teagan Lever
    01:37 24 Mar 21
    Anna Tronson
    Anna Tronson
    22:28 17 Mar 21
    Highly recommend. Arrived on time. Polite & very easy to deal with. Fixed the problem. 5/5 stars
    Dennis Stagoll
    Dennis Stagoll
    03:05 11 Mar 21
    They were prompt to call after my enquiry, transparent with cost and indicative timing. Sijo called per advised, 30mins before arriving, inspected and assessed the fault and communicated such. He had the part on hand to fix.
    Sean Egan
    Sean Egan
    04:36 01 Mar 21
    Superlative service from a friendly and most knowledgeable and articulate staff. A great result. Thank you particularly to Russell.John Dunn15/02/21
    John Dunn
    John Dunn
    04:03 15 Feb 21
    Dan Gleeson
    Dan Gleeson
    05:56 24 Jan 21
    I would like to highly recommend Darren from Arrive on time for his outstanding customer service. He called me several times during the day to let me know when he would be arriving. His service was quick and thorough and he was very polite and helpful. I was very impressed with the service and... will only use Arrive on time in the future. Thank youSandy McLay .... Mount Elizaread more
    Sandy Mclay
    Sandy Mclay
    04:12 19 Jan 21
    They were awesome. I called in the morning and they came out same day and were very professional and skilled. Would definitely use them again.
    Nobi O'Donnell
    Nobi O'Donnell
    11:33 11 Jan 21
    I thought my washing machine was broken so I started looking online for a place to repair it.. If I needed the help, this place would have been on top of my list..
    SUZI Q
    SUZI Q
    02:23 06 Jan 21
    Incredible service, Felix was professional and friendly
    Charlie Wraith
    Charlie Wraith
    09:20 04 Dec 20
    Highly recommend this Company. Great experience from initial booking to repair.Noel, the Technician, arrived on time and provided excellent customer service. He also kept me updated with progress of part that had to be ordered for my washing machine. Very impressed and would not hesitate to use... Arrive On Time again.read more
    Meni Kypreos
    Meni Kypreos
    03:11 27 Oct 20
    Felix was a legend. Fixed my dishwasher in no time at all, was polite and professional throughout. Would use again.
    Anna Munasinghe
    Anna Munasinghe
    01:54 21 Oct 20
    Jill Murray
    Jill Murray
    02:30 07 Oct 20
    Highly recommend. Booking in was easy and timely. Rang in the morning to confirm booking and then just prior to arriving. Was earlier than appointed time. Very honest and knowledgeable and gave sound advice. Prices were extremely reasonable. Will use again.
    Wendy Watson
    Wendy Watson
    04:30 14 Sep 20
    Sharon K
    Sharon K
    05:14 09 Sep 20
    Fantastic service. Very professional. Was told time and was early. 👍
    Gary Oliver
    Gary Oliver
    20:58 05 Sep 20
    I had a great experience with arrive on time. They arrived as said with plenty of notice. Darren spent time diagnosing my problem and explaining it to me. I then had a second issue and he advised me on the phone and came back to review and help me solve the problem. Very good service and advise and... I would highly recommend Darrenread more
    Lauren Dyer
    Lauren Dyer
    01:46 03 Sep 20
    Carla Norte
    Carla Norte
    08:56 27 Aug 20
    Mat Kneebone
    Mat Kneebone
    11:29 26 Aug 20
    I have used this company twice now. They are efficient, friendly and as the name suggests, always on time! 😁
    Murray Both
    Murray Both
    06:29 07 Aug 20
    From the initial phone call with Alison to make the booking to Noel the Tech, the customer service was exceptional. Highly recommend this company.
    Nina Mav
    Nina Mav
    02:01 31 Jul 20
    Felix came to fix my washing machine he was professional courteous and went above and beyond excellent service.
    Maria Talia
    Maria Talia
    01:24 22 Jul 20
    Darren rang me 30 minutes ahead of arriving.Very knowledgeable and friendly.Diagnose the issue quickly and was transparent on the issue with my Fisher&Paykel dishwasher, which he was able to repair on the first visit.Fairly priced and I would definitely recommend Darren to anyone needing their... dishwasher repaired.read more
    Paul Macdonald
    Paul Macdonald
    01:50 17 Jul 20
    ProfessionalHonestGreat staff from telephone call,t the gentleman who fixed my machineWill refer without hesitationThank you
    T Mannion
    T Mannion
    01:53 08 Jul 20
    Ollie Wainrit
    Ollie Wainrit
    04:31 24 Jun 20
    The whole experience was fantastic.Making the booking was simple and efficient.Felix was friendly and very knowledgeable. He was very honest about the repairs that may be required not just on the day but also in the future, which we really appreciated.Fantastic service!
    Emma Fist
    Emma Fist
    03:12 17 Jun 20
    Peter was on time. He was very professional and knowledgeable in his job.Would recommend the service!
    Reji Mathew
    Reji Mathew
    06:35 15 Jun 20
    Noel is an absolute gem! Noel had many helpful tricks up his sleeve to help get to the bottom of the issue with my dishwasher. I really appreciate your time and effort. Definite return customer in the future and will recommend to others on our local community's Facebook page.
    Filena Pistillo
    Filena Pistillo
    07:14 10 Jun 20
    Excellent service and very thorough. Peter was exceptionally helpful. Highly recommend. He fixed my dishwasher and gave me some good advice. Thank you Peter.
    Cheryl Dalton
    Cheryl Dalton
    03:11 09 Jun 20
    Rob from ArriveOnTime was on time. He quickly identified the issue with our oven and replaced the element. We had been told by another company that our oven was out of production and couldn't be fixed!! Rob then stayed on to repair our clothes dryer which we hadn't even booked in. Top service... thank you 🙂read more
    Mark Renouf
    Mark Renouf
    23:36 02 Jun 20
    I wish I had found out about these guys before, saved me so much money on the quote I got from LG.Felix was professional well presented and best of all he ran me through what was wrong and my options in a way I could understand.Would recommend to all people!
    Doubleu Lutty
    Doubleu Lutty
    06:53 11 May 20
    Peter from Arrive on Time Sunshine gave excellent service - he rang and arrived when he said he would, explained the fault on my oven and repaired it quickly. Couldn't ask for more, highly recommended, thanks Peter.
    yvonne goudie
    yvonne goudie
    04:11 06 May 20
    john smith
    john smith
    10:38 07 Apr 20
    Rang to see if he could come easily and fix washing machine in down half and hour thanks so much Peter we are so happy now
    Allie Lieschke
    Allie Lieschke
    21:38 02 Apr 20
    John the repairman did an excellent job and was very informative about ongoing care and maintenance.
    Ross Easey
    Ross Easey
    09:30 19 Mar 20
    Felix was amazing, he arrived on time as promised and diagnosed the problem with my machine quickly. Another repairer had told me a bunch of lies but Felix was honest, upfront and saved me a lot of money. Thank you Felix and the whole Arrive on Time team. Ali
    Ali Halabi
    Ali Halabi
    10:12 12 Mar 20
    Emily Shepherd
    Emily Shepherd
    01:07 25 Feb 20
    Trustworthy, honest, to the point. Noel was awesome! Highly recommend!
    Stormy Brockbank
    Stormy Brockbank
    20:15 14 Feb 20
    Very happy with the service of our dishwasher.
    Joan Strongman
    Joan Strongman
    05:11 08 Feb 20
    An excellent experience. My sister, Suzanne Bourke, recommended AOT.Serviceman, Parag, called me earlier to ask if he could visit earlier than the planned 1-4 pm slot. Unfortunately, i was not home so called him.back to.let him.know. Parag phoned me a little later and asked if he could arrive in... 15 mins.Very good communication.......for servicemen........lack of communication is usually a real issue with tradesmen. I was very impressed.Once Parag arrived, he was polite and articulate and explained the problem to me.He wasnt rushed, he was polite and respectful.Price was as quoted over phone ( by the way, the woman on the phone when i first called was very polite, friendly, patient, professional).I would most definitely recommend Arrive On Time to others.Gena Caviniread more
    Gena Cavini
    Gena Cavini
    07:58 05 Feb 20
    Great service and communication by Peter on time and great repair and price.Thank you Peter
    Ian
    Ian
    05:25 30 Jan 20
    Long period of communication . Good replacement of reconditioned machines both Dish and clothing washers Russell great very helpful always on time as expected
    Neil Hallam
    Neil Hallam
    05:00 11 Jan 20
    Amazing service received from Peter, he was on time, friendly and extremely efficient. Thankyou Peter!!!
    Tammy Milsome
    Tammy Milsome
    02:01 18 Oct 19
    I asked the repair person to arrive some where between 4pm - 7pm and call me about 10 mins before arrival. I am not sure why the repair person called me 30 mins before arrival and arrived 3:30pm.
    Dominic Tse
    Dominic Tse
    23:51 08 Oct 19
    I have used Arrive on Time on numerous occasions. Their service is excellent. Felix came today to look at my old Smeg dishwasher. He arrived at the time he stated and was able to rectify the problem and give me sound advice on what to do if it happened again. He was friendly and informative. Thank... you Felix.A few weeks ago Peter from Arrive on Time fixed my oven. The fan had broken and he was able to install a new fan rather than purchasing a whole new oven which would have been very expensive. Thank you Peter.read more
    Kathleen Richardson
    Kathleen Richardson
    03:49 07 Oct 19
    Very pleased with the service and advice Felix provided us with regarding our dishwasher. Great communication and as promised, he arrived on time! Thanks.
    Kate Gittings
    Kate Gittings
    09:34 16 Sep 19
    Felix arrived on time and within no time he had diagnosed and repaired the problem (an pesky sock that escaped from the drum!).Many thanks to him for his friendly, professional service. I wouldn't hesitate to recommend him or use his services again.
    Gill Brown
    Gill Brown
    02:24 03 Sep 19
    Excellent service.You know from the first two words when you speak with someone on the ph, that you are dealing with a professional business.I myself only spoke on the ph with the friendly lady (forgot her name sorry) who secured the booking, and i only spoke with peter on the ph. My husband was... home when peter arrived, and he was well versed in our washing machine model, and was honest and very helpful , as we had to purchase a new machine, and he was well informed on what was good in the maket place to help advise us on a quality product. Would not hesitate to deal with this business again 10/10.Karen and Dave.read more
    Karen Ritchens
    Karen Ritchens
    07:49 01 Sep 19
    I called ARRIVE ON TIME yesterday and they were able to book me in with a technician the following day, which was very good. Peter called me half an hour before and was very professional with the job. He was able to fix the fault and had the spare part for the oven as well. He had the job done... within 45 minutes and got it all up and working. Highly recommend Peter!! Will definitely be contacting him again if required!! Thanks heaps!read more
    Amanda Carlin
    Amanda Carlin
    02:27 18 Jul 19
    A big thank you to Parag for fixing both our washing machine and dryer. He arrived on time and diligently through our problems. Even though it was getting on for 7pm by the time he was finishing he was determined to do a great job and make things look as good as new.
    Bill Hill
    Bill Hill
    10:28 03 Jul 19
    Noel was VERY helpful
    lauren ciancio
    lauren ciancio
    06:26 17 Jun 19
    I contacted Arrive on Time for a quote regarding our Asko washing machine. I got to speak directly to the director about our issue. I was amazed at the time he took to discuss our machine issues and help us to identify the issue. He was very straight forward about the options that we had and was a... complete pleasure to deal with. Should be have any further appliance issues in the future we will not hesitate to contact them.read more
    Laura Zubair
    Laura Zubair
    05:36 10 Jun 19
    Arrived on time, notified me that they were on their way, I wasnt at home, so Darren called to discuss the repair, great service, highly recommended
    Susan King
    Susan King
    01:26 26 May 19
    My washing machine was dying a slow death and I really needed someone fast. Felix came the same day I called, he was super friendly and he took the time to explain to me (and my son) what was wrong, how he fixed it and how to properly take care of it from now on. He was spot on... Thank you Felix!
    Maite Arbildua
    Maite Arbildua
    08:31 15 May 19
    Relatively cheap, on time and the job was done quickly.
    Ranjan Chakra
    Ranjan Chakra
    07:15 22 Apr 19
    Amazing service, I submitted a request on Wednesday night for an issue with my dishwasher. Got a phone call within 2 hrs to organise an technician for the very next day. They gave me an estimate time frame between 2-5pm. Parag called me an hr before he arrived. He resolved the issue within 15 mins,... amazing service. He also helped us expand our pipe hole to avoid anymore blockages. Thank you very much!read more
    Annie Liang
    Annie Liang
    07:44 18 Apr 19
    Great service, friendly knowledgeable and fixed my washing machine quickly. It was great he had the spare parts in his van.
    Koto Fukushima
    Koto Fukushima
    03:36 17 Apr 19
    I'd been having some serious issues with my dryer, I called Arrive on Time and Felix came out for a consult and quote the very next morning. He went through his testings of it and told me exactly what the problems were and what sort of price I would be looking at in servicing and parts to repair it... and suggested with the fact it's over 10 years old I might be better off getting a new one, as it could have ongoing problems due to its age. I really appreciate that sort of honesty. Felix is a good guy and I totally recommend this company.read more
    shay morris
    shay morris
    02:37 12 Apr 19
    Was great service - Parag was very clever - he fixed our dishwasher within 15 mins, cleaned up and explained clearly what the issue was and what he had done to repair it! Amazing!
    Marten Visser
    Marten Visser
    13:14 09 Apr 19
    I have had the pleasure of using this company's services for many years in my capacity as a property manager. My main contact is Parag who always provides me with exemplary service.
    Tom Fulop
    Tom Fulop
    01:01 09 Apr 19
    Well done Arrive On Time. You did just that and fixed my dishwasher within half an hour. Prompt professional service. Highly recommended. Thank you
    Freya Jenkins
    Freya Jenkins
    06:08 08 Apr 19
    Very prompt, polite and answered all my questions, thankyou!
    Sandra Knights
    Sandra Knights
    04:11 08 Apr 19
    Peter came to fix my dishwasher, they were here the next day I didnt have to wait 2 weeks such a lovely guy & fixed my dishwasher, very happy customer, highly recommended.
    Kerry Taliana
    Kerry Taliana
    04:25 03 Apr 19
    I rang Arrive on Time Applieance Repairs first thing Monday morning as my Washing Machine wasnt emptying .I was given a time that afternoon for the Technician to come .Peter , the Technician, rang me about an hour later to say he could be here in 10 mins if it suited me , which it did .Peter... arrived in that 10 mins and diagnosed the problem almost straight away - a broken pump motor - Peter actually showed me the motor and where it was broken .Within 30 minutes of arriving , Peter had replaced the motor pump and now my Washing Machine works better than ever .I am very impressed with the Service and it was certainly cheaper than having to buy a new Washing Machine.Thank you Peter very much .read more
    Christine Hillier
    Christine Hillier
    04:20 04 Mar 19
    A+ service. Professional, friendly and experienced. Good choice for dishwasher repairs.Thanks Peter
    Wail Malak
    Wail Malak
    07:10 29 Jan 19
    I had an excellent experience with Noel fixing my dishwasher - he was so nice and friendly, called to let me know when he was coming, and worked efficiently to solve my problem quickly. Plus he was great with my cat 🙂 The cost was very reasonable as well. Having had lots of frustrating experiences... with other companies I really appreciate the great service. Thank you!read more
    Rebecca Howden
    Rebecca Howden
    08:42 14 Jan 19
    Wendy Sharpe
    Wendy Sharpe
    04:38 17 Dec 18
    The repair itself was done well to our dishwasher - capacitor replaced so could wash again, but the dishwasher was not put back flush with the cupboards, and the floor was damaged when dishwasher taken out. Technician was in a hurry to leave so didn't notice damage and poor re-installation until he... was gone.read more
    Emma Weckesser
    Emma Weckesser
    03:07 08 Dec 18
    Great service. Professional and understood our dishwasher problem. Thanks!
    Jeremy Weerdenburg
    Jeremy Weerdenburg
    04:16 29 Nov 18
    Peter was very friendly, efficient and helpful. He even gave me tips on how to look after my fridge. The visit was worth every cent!!!
    Lee Harrington
    Lee Harrington
    02:37 29 Nov 18
    Friendly and fixed the issue. Much better than the other repairer I'd booked who cancelled the same day. Peter came after hours and got the job done with no problems.
    Roma Grant
    Roma Grant
    08:10 28 Nov 18
    Peter was great to deal with and was happy to answer and explain what the problem was with my washing machine. I recommend him for anyone needing repairs to their appliances.
    Manny Theodorakis
    Manny Theodorakis
    22:12 23 Nov 18
    Extremely happy with the service from Peter. He arrived on the same day as my enquiry, even waited 15 minutes for me to get home, diagnosed the problem with my washing machine, promptly fixed it, gave me tips on how to maintain in the future. A very pleasant, professional, tidy and friendly man.... Would highly recommend.read more
    EKJ
    EKJ
    18:15 10 Nov 18
    Today “Arrive on time” technicians fixed my dishwasher. Having been let down by another repair company, I have nothing but praise for this company. They absolutely followed their procedures with contacts and the all important arriving on time. Not only was the dishwasher expertly fixed but some of... the working options were explained so I will make the most of the dishwasher settings. This was an added bonus. Very happy customer.read more
    Jan Lambert
    Jan Lambert
    04:21 01 Nov